Kitchen
Dishwasher
Laundry
Housekeeping
Random Bonus Points
100

How to train a customer to test J-512

Fill sink with room temp water 70°- 85°. Wait for foam to settle. use QT-40/QT-10 test papers. Pull off a small amount. Place in solution for 10 seconds. Compare to test paper chart. Range 200-400ppm

100

How do you set the Diverpak titration on a dishwasher

When the installation is complete, fill the wash tank with fresh water and allow the water to reach to desired temperature 150-160F.  
Connect the Uniview and start the machine. Set Menu 23 to 1 and Menu 1 to 1 for Conductivity and Menu 2 to the type of machine (1=Conveyor, 2= Door).  Then set Menu 4 to zero so the detergent pump will not feed.  
Press the detergent prime button on the D3000 for a few seconds at a time to add detergent to the wash tank. After the reading on Menu 3 stabilizes, stop the machine and take a titration.
Gradually add more detergent and continue titrating until desired titration is achieved.
Program beta units shown on Menu 3 to Menu 4. Your titration is now perfectly set!
Note: If on a subsequent call you titrate the wash tank when the wash tank temp is low, the titration will be 1% higher for every 1 degree F below the temperature you at which it was originally titrated. This is because cooler water is less conductive and more chemical is now required to complete the circuit between the probe tips.

100

What to do if rewash % is 0%.

Train customer in the correct procedures (Wash, rewash and reclaim). 1 reclaim wash for every 3 rewash loads.

100

Glass Cleaner streaking (WHY)

1) Water conditions 2) Window is soiled, clean window with soap before polishing 3) Application cloth is contaminated or has been laundered with fabric softener 5) Microfiber used for other cleaning activities before used for window cleaning

100
Who do you call if you have a dishwasher problem

Paul Buckon

200

Wash/rinse/sanitize procedure

Fill wash sink with hot water(as hot as can be handled). Fill rinse sink with hot water(as hot as can be handled), Fill sanitizer sink with room temp (75°-85°) wash pre scraped wares, rinse detergent off, place in sanitizer solution for 60 seconds, air dry

200

How do you set the detergent on a low temp machine (Dump and fill)

1. Set the water level
2. Run the machine, just before the drain turn the machine off.
3. Take a water sample and titrate it.
4. Adjust the cam timmer to ge the correct levels.
5. Repeat steps as needed.

200

How to determine a Bleachable stain.

Apply 2 to 3 drops of the 1% chlorine solution onto the middle of the stain and see if it lightens/dissapears.

200

Sticky Floors (WHY)

1) Can be caused from soil & chemical residue on floors 2) Air freshener used improperly 3) soiled mops 4) products used with hot water

200

Check in/out with the contact

Find the Director or Ex Chef. if they can not be located ask for the highest level manager on site. Obtain the full name(first/last) and title of the contact you check in with and check out with.

300

How to set up drain care

Dose daily at a rate of 5 - 30 oz/day into the drain closest to the grease trap at the end of the day

300

Final rinse temp is 197 but the thermal sticker will not read 160 what could the issues be?

Check the wash and rinse temps to make sure they are correct

300

What to do if trigger 1 shows up but does not dose chemical.

If the AFS trigger is still firing when trigger 1 is activated then no chemical will dose. Ensure that there is space (1 minute) between the AFS trigger and trigger 1.

300

Microfiber Cloths not properly cleaning

1) Cleaning with all 8 sides of the cloth 2) Using correct colored cloth for the activity (blue - glass, red - toilets 3) Laundered properly (no fabric softener used and not cross-contaminated with other fiber types

300

W. A. T. C. H  Stands for

W.  – Water, A. – Action, T.  – Time, C.  – Chemical, H. – Heat

400

How to train on pre soak procedures

Fill bus tub with pre soak solution. Place wares in solution. soak for 10-15 minutes. Rinse thouroughly and reun through dishwasher

400

How to test a high temp heater.

1. Check the incoming voltage on each leg.
2. Check combined voltage L1-L2, L1-L3, L2-L3
3. Check the amprage of each leg with the heater running.

400

What to do if rewash is over 5%.

Train customer in the correct procedures (Wash, rewash and reclaim). 1 reclaim wash for every 3 rewash loads. Titrate the following loads - Sheets, towels and rewash.

400

What is difference between Sanitizing & Disinfecting

Sanitizing is killing 99.99% of all germs/viruses/bacteria and Disinfecting is killing 99.999%

400

Safe Drilling

Why we use Masonary bits when installing all equipment.

500

What product can be used as a oven cleaner and fryer boil out

Fill empty/oil free fryer with clean water to (almost) oil fill level.
Add Suma Foam Free.  For best results, use 2 full bottles of Suma Foam Free in a 40 lb. capacity fryer.  
Turn on fryer and heat cleaning solution to 200F.
Above this temperature the solution will begin to boil and foam excessively.
Allow to work for 20 minutes, then turn fryer off.
Drain cleaning solution.  
Rinse thoroughly with clean hot water and allow to air dry.

500

What is the process to change a high temp sanitizing machine to a low temp liquid sanitizer?

You can not do this if the machine is not rated for both

500

Explain bleaching parameters ( pH v Temp).

Temperature and pH need to be aligned for the safe and correct bleaching as per the temp/bleaching chart in the Laundry Test Kit.

500

What is the general Order & Flow of Cleaning

1) Clean top to bottom 2) Clean From Clean to Dirty 3) Apply chemical bottom to top 4) Apply chemicals that need contact time to work first (disinfectants)

500

Hazards Assessment

OFFICIAL DEFINITION:
A technique that focuses on job tasks as a way to identify hazards before an incident occurs
AKA:
Pre-Job Safety Analysis (pre-JSA)
Job Hazard Analysis (JHA)
Job Safety Assessment
Pre-Work Hazard Assessment
HAZARD:
Potential for harm – injury or property damage

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