Phrasal verbs
I'm sorry sir, I can't hear you very well, your voice is _________, Can you repeat please?
breaking up
Begin
Began
Instead of saying: That is not my job You should say:
Let me find the right person who can help you
buy
bought
____ you ____ the tickets for the movie yesterday? (Buy)
did.... buy
I'm sorry sir but this is Customer Service department, I'll ____ you ________ Technical Support department to report you issue
get ... through
Be
Was/Were
Instead of saying: That is not my fault. You should say:
Let's see what can we do about this
come
came
I _____ to Santa Marta last vacations (Go)
went
I'll try to connect you with customer service, ______ the line
hang on
Speak
Spoke
Instead of saying: Calm down. You should say:
I'm sorry
eat
ate
I _____ happy yesterday because I had a terrible headache (Be)
wasn't
I can't make a decision now... can you ____ me _____ in 30 minutes?
call ... back
Drive
Drove
How do you offer help?
How can I help you? or What's up?
How can I help you?
fly
flew
I ______ my sister with her homework yesterday (Help)
helped
you have to ________ so you can be heard by the customer in a call
speak up
Break
Broke
How do you get customer's information?
Can I get your name? or Inform me your name?
Can I get your name?
go
went
My friends and I ______ a movie last weekend (Watch)
watched