Chicken
Food Safety
Treats & Sides
Critical Success Factors
Equipment
100

We can no longer do this fileting process

Hand Fileting 

100

Name 3 of the 9 major allergens

Milk, Eggs, Fish, Crustacean shellfish, Tree nuts, Peanuts, Wheat, Soybeans, and Sesame

100

What is the major procedural difference when cooking Crispier waffle fries vs our traditional waffle fry. 

You will not use the basket press

100

What are the four parts of the Winning Hearts Every Day strategy in order from the bottom, up?

Clean and Safe environment, Great food, Fast and accurate service, Genuine hospitality

100

What chemicals are used to clean the Garland Grill

3 purples and sanitizer

200

Hanging fat longer than _____ must be trimmed 

.25 inch 

200

Which Critical Success Factor does Food safety fall under?

Customer Experience

200

What temperature should waffle potato fries be above post cooking.

1700

200

What are the two largest expense categories that Chick-fil-A Restaurants manage?

Food and Labor

200

Name all of the different cleans for the Garland Grill

after-batch clean 

Two-hour clean

Midday clean 

End-of-day clean 

300

What is the temperature range original filets have to reach before fileting? 

33 - 40 

300

What are the Big 6 food born illnesses

  • Norovirus
  • Hepatitis A
  • Shigella
  • Shiga Toxin-Producing E. Coli
  • Salmonella Typhi
  • Non-typhoidal Salmonella
300

How should a whole bag (two full baskets) of fries be salted after cooking

Dump one basket and salt, dump the other basket, and then salt again

300

Why is Leadership at the center of the critical success factor model?

Leadership lays the foundation for every other critical success factor (does not have to be this wording but this general idea)

300

What does W.A.S.S.H. stand for

Water, Air, Salt, Soap, and Heat

400

What is the white mushy stuff on the outside of cooked chicken caused by?

Excess moisture

400

When local food safety regulations and Chick-fil-A regulations are at odds, we should follow...

the more strict ruling 

400

What is the oven temperature and fan speed for cooking Mac & Cheese (Blodget and Lang)

325°F LOW FAN

400

What is the purpose of Chick-fil-A's brand guardrails?

To help provide franchised Operators and corporate Staff with guidance around the requirements for how to represent the brand in marketing and advertising at the local and market level

400

When should the hybrid frier crumb basket be emptied?

After lunch and at the EOD

500

Which of the following is not required to assemble products: Chicken fork, Slotted nugget spoon, Metal-handled tongs strips, or Metal-handled Tongs for grilled nuggets? 

Slotted nugget spoon

500

Which food born illness killed 3 people in 2023 at Frugals restaurant in Washington 

listeria

500

For every 10o above 175, how many seconds should you reduce the cooking time for cookies? 

60 seconds 

500

What is Chick-fil-A's vision for Talent Experience?

  • To be frontline's favorite place to work in their local communities
500

Which areas should not be cleaned with the poker brush?

Behind the front and back coils

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