Scheduling
OSHA
LHD Fun Facts
Systems
Heartland Dental MISC
100

These are the three columns on Doctors schedules. 

What is Rock, Sand, Yes?

100

Our Eye wash station is located here. 

What is Central?

100

Doctor White was in this branch of the military 

What is the Navy?

100

This is DBM/ET. 

What is Dominant Buying Motive and Emotional Treasure?

100

Heartland Dental's Executive Chairman. 

Who is Doctor Rick Workman?

200

Hygiene's Daily production Goal per company standards. 

What is $1250?

200

This is how many years we must keeping training records for our OSHA binder. 

What is 3 years?

200

Ryan has this many tattoos. 

What is 2?  

(bonus if you said 3 but one was removed.)

200

This is the quarterly business meeting we have. 

What is Thrive

200

This is Heartland Dental Vision.

What is to be a world-class company and the leader in dentistry? 
300

This is when we are allowed to remove blocks. 

When is 48 hours?

300

This person is our OSHA coordinator.

Who is Chau?

300

Doctor Suarez has her license in these states. 

What is New York, Virginia and Florida?

300

This is a report we work in order to receive payments from Insurance companies after 30 days.

What is Insurance Aging? 

300

This is an anonymous survey our patients fill out.

What is Press Ganey? 

400

These are what are allowed in each doctor Columns. 

What is Rock-$500 or more, Sand-Under $500 and YES-Same day Conversions or Limited within 48 hours?

400

This is how long we must maintain our autoclave data log. 

What is 1 year?

400

There are this many languages spoken in the office. 

What is 4?

400

This is Region 2 of Task A. 

What is product (happy satisfied patients who repeat and refer)?

400

Name three Heartland Dental Diamond Trusted Labs.

What is DDS, DSG, Knight Dental/Leixir, NDX, Royal Dental Labs, Burbank, Micro Dental, Ohlendorf Appliance Laboratory?

500

This is the steps of SRS.

What is Inform the team, patients in the chair, patients in the reception area, patients in today's schedule, patients scheduled out 2-3 weeks, Specialty follow-up, labs cases and PRE-D's, Solution Reach Blast, Work Reports/Lists, Employees?

500

Name two pieces of documentation and or written plans that go into the OSHA yearly binder.

What is General Safety Standard, Blood-borne Pathogens Standard, Exposure Control Policy, Sterilization Process and Flow, Hazard Communications Policy, Bio-hazard Waste Plan, Radiation Safety Guidance, Compressed Gasses, Ergonomics?


500

Doctor White has been currently refereed to as this character. 

What is Frank? 

500

List the 13 dots in order

Service SWOT, DISC, Pt transfer, Smile Swot, DBM/ET, Pt transfer, DR tx present, Doctor close, PT transfer, pt transfer, 10 step, firm financials,Deliver tx.

500

This is Heartland's Dental 6 Core Values.

What is To Achieve, To Honor, To Execute, To Balance, To Collaborate, and To Celebrate?

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