Selling 101
WHEN APPROACHING A CUSTOMER AVOID YES/NO QUESTIONS AND ASK _____-_____ QUESTIONS.
WHAT IS "OPEN ENDED?"
THE BENEFITS OF ACCESS PASS PREMIUM INCLUDE REWARDS, EARLY-ACCESS, ETC. FOR A COST OF $___/YEAR
WHAT IS "$10?"
A WEEKLY TASK IN AT-A-GLANCE, DUE MONDAY FOR ALL CONCEPTS.
WHAT IS "SKU CHECKS?"
FOR $6, CUSTOMERS CAN GET THIS EXCITING THREAD OPTION INSTEAD OF A PLAIN ONE
WHAT IS "PREMIUM WHITE/GLOW?"
THE VMG REFERENCES THE FIRST 15' OF YOUR STORE AS BEING THE "________"
WHAT IS THE "HOT ZONE?"
THIS FINAL STEP OF SELLING 101 INVOLVES CAPTURING EMAILS TO GAIN LOYALTY
WHAT IS "STEP 5: CREATING A RETURN CUSTOMER?"
FOR FREE ACCESS PASS MEMBERS, THEY ARE ENTITLED TO A $10 REWARD FOR EVERY $____ SPENT.
WHAT IS "$200?"
WEEKLY TASK DUE ON WEDNESDAYS FOR ALL CONCEPTS
WHAT ARE "PRICE CHANGES?"
***DAILY DOUBLE***
WHAT DOES THE ABBREVIATION "CFL" STAND FOR?
WHAT IS "COLOR, FONT, LOCATION?"
PUT THESE COLORS IN COLOR ORDER: RED, GREEN, YELLOW, BLUE, AND PURPLE.
WHAT IS "YELLOW, RED, PURPLE, BLUE, AND GREEN?"
OVERALL ST CONVERSION % IS THE NUMBER OF ______ DIVIDED BY TRANSACTIONS.
WHAT ARE "PEOPLE/TRAFFIC?"
THE CORRECT VERBIAGE TO ASK FOR ACCESS PASS SIGNUPS AT THE CASH WRAP IS "_____________?"
WHAT IS "WHAT'S YOUR EMAIL?"
_____ COVERAGE % INDICATES HOW STRONG YOUR POWER HOURS ARE STAFFED OR HOW CLOSELY YOU ARE TO RUNNING OPTIMAL COVERAGE
WHAT IS "PEAK?"
GRAPHIC + GLOW + RAISED.
RETAIL VALUE = $_______
WHAT IS "$27?"
THE NEW XP STANDARDS INCLUDE COVERING THE ORIGINAL PRICE WITH AN ORANGE STICKER.
TRUE OR FALSE?
WHAT IS "FALSE?"
A +1% INCREASE IN ST CONVERSION PRODUCES A +___% SALES GAIN
WHAT IS "+8%?"
EMPLOYEES ARE ALLOWED TO HAVE AN ACCESS PASS, FREE OR PREMIUM.
TRUE OR FALSE.
WHAT IS "FALSE?"
ELECTRONIC JOURNAL REVIEW SHOULD BE COMPLETED DAILY TO REVIEW _______.
WHAT IS "RETURNS?"
TO BE ELIGIBLE FOR A CCP, A CUSTOMER MUST ORDER AT MINIMUM OF HOW MANY BLANK HATS?
WHAT IS "12?"
PER LIDS HEADWEAR STANDARDS, THE SILHOUETTE ORDER FOR NFL HEADWEAR (NON-LOCAL MARKET CABINET)
WHAT IS "ADJUSTABLE, STRETCH-FIT, FITTED, AND SNAPBACK?"
WHAT IS USED TO VALIDATE THAT SELLING 101 TRAINING HAS BEEN COMPLETE?
WHAT IS "SAP TRAINING/LEARNING?"
SANDRA SQUAREPANTS PURCHASED A $100 JERSEY, $30 HAT, AND $10 LANYARD. SHE SIGNS UP TODAY FOR A NEW ACCESS PASS PREMIUM.
WHAT IS HER DISCOUNT?
WHAT IS "$7?"
TILL COUNT MOST COMMONLY PERFORMED WHEN ONE EMPLOYEE IS LEAVING FOR THE DAY AND ONE IS STARTING FOR THE DAY
WHAT IS "A SHIFT CHANGE?"
FOR OUTSIDE ITEMS TO BE CUSTOMIZED, WE ARE REQUIRED TO ENSURE THE ITEMS VALUE IS LESS THAN $___ WITH A RECEIPT.
WHAT IS "$75?"
BRANDED HEADWEAR BREAKS DOWN INTO 4 SUBCATEGORIES. WHAT ARE THOSE CATEGORIES?
WHAT IS "BRANDED CORE, BRANDED FASHION, BRANDED ACTION, AND BRANDED OTHER"