Message Workflow
What is the response timeframe for a non urgent message?
What is today or by this time tomorrow?
What does UBT mean?
What is Unit Based Team?
What is the call closing statement?
What is call back with questions or concerns?
What is the name of your team?
What is Rising Star?
We have someone that loves to teach and would like to be a training consultant in the future. Can you guess who?
Who is Gina?
What is the response timeframe for urgent member message?
What is today or by this time tomorrow?
Who is your teams UBT co-lead and Proxy?
Who is Windi Hughes and Laura Ruiz?
All ER and Priority questions should be asked this way?
What is as written ?
Who is the team safety pair?
Who is Laura Ruiz ?
What is the first names of all the TSR senior managers?
Who is Jenalyn, Kim and Chryl?
What is the response timeframe for urgent clinical messages?
What is today as soon as possible?
Where can you find your teams UBT project information?
Where is the tracker in HRconnect?
We have someone in our team that wanted to be a recorder/ reporter in our team? Can you guess who?
Who is Aleah?
We have someone in our team that wanted to be a teacher. Can you guess who?
Who is Shayla Turner ?
What is the first name of the Ops Director at the Vallejo call center?
Who is Micah?
When do you ask pharmacy info when sending a message? or which script?
What is when in the medication script?
For UBT what is done instead of voting?
What is come to consensus?
We have 3 TSRs in our TEAM that loves cooking. Can you who they are?
Who is April, michelle and Kathryn?
Who is your team Senior Manager?
Who is Jenalyn Tongson-Hernandez
We have 3 TSR's in our team that loves crafting. Can you guess who are the 3?
Who is Shayla, Who is Windi and Who is Kirsty?
What are the 3 items you must summarize when sending a message for 1st party callers?
What is the clinician name, facility and dept?
Who are your UBT management co lead?
Who is Sanjana Prasad?
What needs to be confirmed for a caller calling in without their MRN for full service?
What is the #, address, DOB, provider listed or email on file?
What is the first name of your teams feedback champion?
Who is Kirsty?
We have someone in our team that loves going to the beach but is terrified of the ocean. Can you guess who?
Who is Ariana?