Policy People
Resident Jake approaches you and is clearly slurring his words. He can't remember where he lives or where his keys are. What do you do?
-Medical Assistance
- RDOD
-IR
When is tracking due for December?
Super CA points if you can tell me when CA tracking is usually due by.
12/6 at noon
*Tracking is usually due at the end of the month*
You find a random beer can chilling in the bathroom shower stall. Does Priscilla and Tori require you to document the incident?
Yes! When in doubt, write an IR.
Students are having a roommate conflict. Who should mediation the situation?
YOU
then
RD
IT'S SNOWING! HRL closes during business hours. What is the CA's role in this?
-CAs (from the night of the closing) need to be on duty for 24 hours (4:30pm - 4:30pm)
-They are responsible for shoveling all the exits
-They should salt the exterior exits and entrances of the building.
-Look for open windows!
(This is all true unless we have another polar vortex.)
You are approached by an elderly gentleman at the front door to the building. They state that they are the parent of a student and they require you to let them into the elevator. They are quite persistent.
Please explain what you would do on a weekday & weekend.
-Politely explain the guest policy
(Bonus if you can correctly explain FERPA)
Escort them to the lobby. Let them know that they they can either call or text their student. If that is not sufficient, you can knock at the student's door and let the student know that their parent is there. *The parent must remain in the lobby.*
RD/RDOD for the next steps if parent is ignoring your requests.
RD/ RDOD may:
A. Tell you to call UMPD
B. May ask to speak with the parent
C. May come over to desolate the situation.
WRITE IR
True or False: After submitting a funding request/ CA event planning sheet, you are supposed to turn in a copy of your poster.
True! This can be done via email or physical copy.
How should information be shared?
Information should be shared UP not OUT.
I know I need counseling, but I don't want my health insurance to know. Where should I go?
Student Counseling Services!
(Boynton will bill your health insurance)
When are IRs due? When are duty logs due?
IRs should be done as soon as the incident is over. However, you have until 8AM (Sunday-Saturday) to complete them.
Duty logs need to be completed before 8AM (Sunday-Saturday)
It's the weekend and you are duty phone free! As you're leaving the exterior exit (near Priscilla and Andy's office) you notice that the glass window is broken. What do you do?
Call the CAs on duty and explain the situation.
If you have the time, you can call the RDOD. (They will instruct you to call the FOS on duty) You may also need to call UMPD to file a police report. (FOS on duty or RDOD will instruct you)
What event is due by December 14th?
Community Celebration event
What are a few things you should be looking for when doing exterior rounds. You need to list at least 2 things.
-Policy violations
-Concerning behavior
- Open Windows (This is especially important during the winter)
-Facilities issues/ Vandalism
-
I'm not sure what I want to do as a career. Where should I go?
CAPE! (Center for Academic Planning and Exploration)
What information do you need for an IR? (Please list)
-You need Student and Guest info. (ID #'s)
-Date and time
-Titles spelled, then abbreviated.
-Limit your use of pronouns.
- Summary- Person(s), Place, Policy and Pictures.
You are returning from dinner when you see a resident throw his keys and ID to his friend before the resident exits the hall. What do you do.
Intervene. Stop both friend and resident. Explain the policy and document the situation.
True or false: You are supposed to email your residents by December 15th.
FALSE! You need to email your "Closing Email" to your residents by the 12th.
It's a twofer-
True or False: The duty phone should be shut off when you bring it back to the office?TRUE!
Hello, this is Centennial Hall CA (your name)!
My resident has a note from their doctor that says they are able to get a SA. (Support Animal)
Where do they go for their next step
DRC
-then they will have a meeting with an RD
- Meeting time varies based on conduct load
- Student cannot have their SA until this final step
When emailing your residents you should:
-BCC all the residents
-CC Tori and Priscilla
-Consult with Tori and Priscilla if you want to send something non-event/ curriculum related.
During a lockout, you notice that Resident Norah has a plastic bag over her smoke detector. What do you do?
Explain the policy violation. Take a photo. Document the situation.
Student Learning about Identity, Community, Empowerment, & Support: SLICES of Belonging.
I am feeling really stressed and I am not sure if I am able to send my email out to my community before the due date.
Should I:
A. Not do it. Tori and Priscilla will understand. They're flexible.
B. Send it late. Tori and Priscilla will understand. They're flexible.
C.Talk to Tori and Priscilla. Tori and Priscilla will understand. They're flexible.
C.Talk to Tori and Priscilla. Tori and Priscilla will understand. They're flexible.
My resident is not finding a community on our floor. What should I do?
-Connections within the building
-GROUPS
-Show the student the GROUPS we already have
-Campus RSOs
-Affinity Groups
-TALK TO RD/ARD
As a CA, I am really unhappy with the way that the curriculum is going. I should:
A. Come up with a proposal and show Tori and Priscilla.
B. Complain
C. Talk to Jessica and Dan
D. Not do it.
A. Come up with a proposal and show Tori and Priscilla.
OR
C. Talk to Jessica and Dan