Success!
An essential aspect of any business, this establishes the purpose and values by which an individual or institution lives and works
What is a mission statement
This tip helps to clarify what needs to be done
What is planning
When mapping out your goals, create 2 columns with these names
What is short-term and long-term
The moral principles by which we live and work
What are ethics
"Thing 1" and "Thing 2" that guides our behaviors and give us direction
What are values and goals
This life skill can be "short" or "long"
What is goal setting
When using this tip, you can categorize and multi-task
What is create a calendar
The amount of time that this goal can realistically take
What is years
In the salon, this is the primary ethic to follow in relation to why the client is there
What is provide skilled and competent services
Like skin that is easily irritated, this personality trait involves being compassionate and responsive to other people
What is sensitivity
This life skill is the "service" that makes your clients satisfied
What is customer service
The benefit of this tip helps your brain to focus more
What is eliminate distractions and clutter
Do this to set long-term goals without becoming overwhelmed
What is divide into smaller pieces or chunks
Maintaining this quality will align your behavior and actions to your values
What is integrity
This aspect of a positive personality empowers salon professionals to do this
What is handle confrontation
This life skills primarily focuses on what comes out of your mouth
What are communication skills
This tip is simply: "chillaxin"
What is taking a break
This component of goal setting is the big "A" of successfully accomplishing them
What are "Action" Steps
This is a true "no-no" when it comes to the conversations that you and your clients share
What is sharing clients’ private matters with others—even your closest friends
When you do this, you take the time to really listen to others
What is receptivity
This life skill involves fulfilling one's full potential
What is self-actualization
This time management tip uses the 4 "D's"
What is "do", "defer", "delegate" and "delete"
This is the number of text messages that the average teen sends in a day
What is 80
This term is used on a regular basis by the United Nations. It involves "tact"
What is diplomacy
Your facial expressions, your tone. of voice and how you position your body expresses this to your clients
What is effective communication