The ongoing process of improving yourself to achieve your potential.
What is personal development?
Writing out your tasks and appointments helps with this.
What is planning your schedule?
Smiling, making eye contact, and listening are forms of this.
What is nonverbal communication?
A positive one of these can help you handle challenges.
What is attitude?
Following a code of moral principles.
What is ethics?
A healthy way to view yourself and your abilities.
What is self-esteem?
These help you focus on what matters most during your day.
What are priorities?
Expressing yourself clearly and respectfully is this type of skill.
What is effective verbal communication?
This is the inner drive that pushes you to succeed.
What is motivation?
Showing up on time and being prepared is part of this.
What is professionalism?
Accepting responsibility for your own actions shows this trait.
What is accountability?
This is a written plan of your day, week, or month.
What is a time management system or calendar?
Listening without interrupting and showing interest is called this.
What is active listening?
Believing in your ability to improve is a sign of this.
What is self-confidence?
These guide how you interact with clients and coworkers respectfully.
What are professional boundaries?
A sign of emotional maturity in the workplace.
What is managing your emotions?
Doing this with large tasks helps make them manageable.
What is breaking them into smaller steps?
This is essential when handling difficult clients.
What is tact or diplomacy?
This type of mindset focuses on learning from mistakes.
What is a growth mindset?
Treating all clients equally, regardless of appearance or background.
What is fairness or nonjudgment?
To grow personally, it’s important to set these.
What are goals?
The key to balancing work, school, and personal life.
What is effective time management?
Being honest while showing respect is an example of this communication value.
What is integrity?
A sign of professionalism is showing up on time with this attitude.
What is a positive or willing attitude?
Being dependable, honest, and taking pride in your work shows this.
What is strong work ethic?