Personal Development
Time Management
Communication Skills
Attitude and Motivation
Ethics & Professionalism
100

The ongoing process of improving yourself to achieve your potential.

What is personal development?

100

Writing out your tasks and appointments helps with this.

What is planning your schedule?

100

Smiling, making eye contact, and listening are forms of this.

What is nonverbal communication?

100

A positive one of these can help you handle challenges.

What is attitude?

100

Following a code of moral principles.

What is ethics?

200

A healthy way to view yourself and your abilities.

What is self-esteem?

200

These help you focus on what matters most during your day.

What are priorities?

200

Expressing yourself clearly and respectfully is this type of skill.

What is effective verbal communication?

200

This is the inner drive that pushes you to succeed.

What is motivation?

200

Showing up on time and being prepared is part of this.

What is professionalism?

300

Accepting responsibility for your own actions shows this trait.

What is accountability?

300

This is a written plan of your day, week, or month.

What is a time management system or calendar?

300

Listening without interrupting and showing interest is called this.

What is active listening?

300

Believing in your ability to improve is a sign of this.

What is self-confidence?

300

These guide how you interact with clients and coworkers respectfully.

What are professional boundaries?

400

A sign of emotional maturity in the workplace.

What is managing your emotions?

400

Doing this with large tasks helps make them manageable.

What is breaking them into smaller steps?

400

This is essential when handling difficult clients.

What is tact or diplomacy?

400

This type of mindset focuses on learning from mistakes.

What is a growth mindset?

400

Treating all clients equally, regardless of appearance or background.

What is fairness or nonjudgment?

500

To grow personally, it’s important to set these.

What are goals?

500

The key to balancing work, school, and personal life.

What is effective time management?

500

Being honest while showing respect is an example of this communication value.

What is integrity?

500

A sign of professionalism is showing up on time with this attitude.

What is a positive or willing attitude?

500

Being dependable, honest, and taking pride in your work shows this.

What is strong work ethic?

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