Time management tool helps you prioritize tasks and skills
What are To-Do Lists?
What is Confrontation?
Process to identify long term and short term goals
What is Goal Setting?
Behavior practiced when you avoid sharing personal information about a client
What is Ethical?
Helps people understand your position
What is Assertive?
Learn to say "no" firmly but kindly, and mean it.
First letter in a series of words
Measured in larger increments of time
What are Long Term Goals?
Align your actions and behavior to your values
What is Integrity?
fulfilling ones full potential
What is Self-Actualization?
Stimulates clear thinking
What is Exercise and Recreation?
transfer of information through body language, facial expressions, gestures, created space and more
What is Nonverbal Communication?
Usually accomplish in a year or less
What are Short Term Goals?
Moral principles by which we live and work
What is Ethics?
Statement that establishes purpose and values by which a person or institution lives and works by
What is a Mission Statement?
ordering tasks on a to-do list from most important to least important
Active listening, verbal and nonverbal
What is Effective Communication?
What is an Action Plan?
Never breach confidentiality
What is Discretion?
planning your life instead of just letting things happen
What is a Game Plan?
Plan for carrying out a process or procedure
What is a Schedule?
Process that determine clients needs and their desired results.
What is a Client Consultation?
Key questions to ask when setting a goal
What is Goal Effectiveness?
Guide your conduct with clients and fellow employees
What is Ethical Manner?
an unhealthy compulsion to do things perfectly