Vocabulary
The compulsion (uncontrolled) use of one or more psychoactive drugs.
What is drug abuse.
1. Clarify
2. Consider
3. Choose
What are the 3 C's of decision making?
_______________ makes a person more nervous, elevates a person's heart rate, puts an extra strain on the heart, and reduces endurance for physical activity.
What is smoking?
Relief from effort or strain; the condition or experience of calm and ease.
What is relaxation?
1. Striking back verbally or physically.
2. Giving in to the other person.
3. Walking away.
4. Compromising.
5. Negotiating.
What are various methods for resolving conflicts?
Basic __________ skills include starting a conversation, keeping it going, and ending smoothly.
What is social?
To avoid misunderstanding or unclear communication, the sender should be specific and send the same message both verbally and _______________.
What is nonverbally?
The outcomes or effects of a particular action or choice.
What are consequences?
Strong feeling of displeasure against someone or something, combined with an urge to strike back.
What is anger?
A ______________ occurs when each person in a conflict gives up something to gain something they want.
What is compromise?
Feeling nervous, tense or apprehensive.
What is a anxiety?
_____________, or repeating a message back in different words, is another way of improving the clarity and effectiveness of communication.
What is a paraphrasing?
Relaxation, practice, mental rehearsal, deep breathing, and positive thinking.
What are coping techniques for anxiety?
__________ means changing the way one thinks about a situation.
What is reframing?
When people in conflict work together to come up with a solution in which both get what is most important to them.
What is negotiation?
Pretending to be what one is not, or to feel what one does not feel.
What is hypocrisy?
Communication skills involve both __________ and receiving skills.
What is sending?
___________ behavior involves acting in your own best interest, standing up for yourself, expressing yourself honestly, and/or exercising your own rights without denying the rights of others. It allows us to keep our self-respect without harming the other person.
What is assertive?
Acting in a hostile manner that may infringe on others' rights and can lead to violence.
What is aggressive?
1. Stay cool.
2. Cool off the other person.
3. Listen to the other person.
4. Stand up for yourself.
5. Show respect.
6. Solve the problem.
What are the six basic steps for successful conflict resolution?
Accepting something without objection or resistance; accepting a situation in which your interests are not respected. Can lead to not getting what we want and feeling bad about ourselves.
What is passive?
Effective communication exists between two people when the sender and receiver of a __________ interpret it in the same way.
What is a message?
_____________ drug use frequently leads to drug abuse with both physical and psychological dependence.
What is occasional?
A statement one tells oneself to stay in control.
What is a self-statement?
Skills in decision-making, anxiety reduction, anger control, communication, and assertiveness.
What are skills for successful conflict resolution?