Job Skills
You arrive at work and your supervisor gives you three tasks. You are not sure which one should be done first. What is the best thing to do?
What is ask your supervisor which task is the priority?
You have $75 until your next paycheck. You need groceries, transportation, and medication, but you also want to buy a new video game. Which expenses should come first?
What are your necessary expenses, such as food, transportation, and medication?
You are talking with a friend when they repeatedly look at their phone and give very short answers. What might this tell you, and what could you do?
What is they may be distracted or ready to end the conversation, so you could ask if this is a good time to talk?
Someone gives you directions that include several steps, and you are worried you will forget them. What is one strategy you can use?
What is write the steps down, repeat them back, or ask the person to write them down?
You are working with a coworker who is doing their job differently from the way you were trained. Their method seems to work, but you aren't sure if it is allowed. What should you do?
What is ask your supervisor which method they want you to use rather than arguing with your coworker?
You finish your assigned work 30 minutes early. Instead of sitting around or leaving early, name one appropriate thing you could do.
What is ask your supervisor if there is anything else you can help with?
You notice that your electricity bill is higher than usual. Before assuming there is a mistake, name one thing you could check.
What is whether you have been using more electricity than usual or whether an appliance has been left running?
A friend tells you something private and asks you not to tell other people. What should you do?
What is respect their privacy and not share the information with others, unless there is a serious safety concern?
Your supervisor says, "Can you take care of this sometime today?" You aren't sure exactly when they need it done. What should you ask?
What is "What time would you like this finished by?"
Your paycheck is larger than expected. You are excited and want to spend the extra money immediately. What should you do first?
What is check your paycheck to make sure the amount is correct and consider saving the extra money before spending it?
A coworker asks you to do their job while they take a long break. You already have your own work to finish. What is the best response?
What is politely explain that you need to finish your own work and, if necessary, tell your supervisor?
Your refrigerator contains milk that expired two weeks ago. What should you do before deciding whether it is safe to drink?
What is check the expiration date and when appropriate, follow food-safety guidance rather than drinking questionable milk?
Someone makes a joke about you that hurts your feelings. What is a respectful way to handle the situation?
What is tell them calmly that the joke bothered you and ask them to stop?
Someone tells you something that you disagree with. Instead of saying, "You're wrong," give a better way to respond.
What is "I see it differently because..." or "I understand your point, but I think..."?
You are invited to two events happening at the same time. You already told one person you would attend their event. What should you consider before accepting the second invitation?
What is keeping your original commitment, or talking to the first person if you need to change your plans?
Your supervisor gives you feedback about something you need to improve. Even if you feel embarrassed, what is the most professional response?
What is listen, stay calm, thank them for the feedback, and ask how you can improve?
You are making dinner and realize you are missing an important ingredient. You don't have enough money to buy everything you want. What are two reasonable choices?
What are choose a substitute or change the meal to something you can make with what you have?
You are having an argument with someone. They begin speaking louder. What can you do to prevent the disagreement from getting worse?
What is stay calm, avoid yelling back, listen, and suggest taking a break if necessary?
You are upset, but you know that speaking while very angry could make the situation worse. Name two communication strategies you could use.
What are take a break, calm yourself down, use "I" statements, or wait until you are ready to talk?
Someone tells you, "You never listen to me!" You feel defensive because you believe you do listen. What would be a productive response?
What is "It sounds like you feel I'm not listening. Can you tell me what happened?"
You make the same mistake at work several times even after being shown how to do the task. What should you do?
What is tell your supervisor you are still having difficulty and ask for additional instruction or a different way of learning the task?
You receive a bill that you cannot afford to pay in full. Ignoring it could make the problem worse. What should you do?
What is contact the company, explain the situation, and ask about a payment arrangement or other options?
A friend frequently asks you for money but has not paid you back. They ask again. What is an appropriate way to set a boundary?
What is politely say that you cannot lend them more money until the previous amount is repaid?
A person keeps interrupting you while you are explaining something important. What is an assertive—but respectful—way to handle it?
What is "I'd like to finish explaining, and then I'd be happy to hear what you think."
You need help with something, but the first person you ask says they are too busy. What should you do?
What is thank them, ask when they might be available, or find another appropriate person who can help?