Amenities
What kinds of amenities do we sell at the pool deck?
Cabanas, Daybeds, Canopies!
What shoes can you not wear on the deck?
open toed/no back: sandals, slides, etc
Are floaties allowed?
NO!
Who is your direct pool manager?
Rachel Marshall Green
True or False: You may not talk on stand if there are people on deck but if there isn't you may
FALSE
How many admissions does a cabana include?
Six!
How many uniforms do you get as a lifeguard?
4 shirts, 2 bottoms
Are outside food or drinks allowed on the pool deck?
No unless its water
Who is the hotel operations manager?
Earl Mamaril
How early should you rotate your peers off stand?
5 minutes before scheduled rotation time!
Does a cabana come with any food?
Yes, a complimentary fruit platter!
What color shoes are you able to wear as a lifeguard?
Red, white, gray, black !
Is smoking allowed on the pool deck?
NO
Who is the Hotel operations director?
Bob Brigham
True or False: You may extend your break time as long as you don't have a stand after your break
False, you may only extend if management permits it.
How many towels does the cabana include?
12
What kind of jewelry are you allowed to wear in the nose and ears?
STUDS ONLY!
Can children be in the hot tub without an adult?
No
Name all four pool leads
Alaiah, Nakamae, Evan, Kristian
Ask to be rotated by someone not on stand through your walkie talkie
What all does a cabana include?
Fruit platter, 12 Towels, 6 waters, Nintendo system, TV, safe
What is the appropriate expectation for hair and facial hair?
Neatly trimmed, nothing overly erratic
Describe the correct way to check a bag into the pool deck
Greet the guest, ASK them if you check their bag to see if there are any prohibited items, once they open the bag they MUST shuffle around their items as you look through it.
What is the chain of command to address something to management?
Pool leads, Pool Manger, Hotel Assistant Manager, Hotel Manager, Hotel Director
Explain the steps to being a successful proactive guard while on shift! must get 3/5
Picking up towels when needed, emptying towel bins, ensuring everyone gets a wrist band, Greeting and checking in guests, not talking on stand