Acronym for Standard Operating Procedures
What are SOPs
3rd Tuesday of the Month, 11am Call
What is the Lifestyle Collaboration Call
A sport that drives community managers crazy in the community?
What is pickleball
Wanted to be an elementary teacher before getting into Property Management
Who is Michael Mendillo
Cookie that was in Shrek
What is the Gingerbread Man
Elevated Living, Tip of the Week, and Lifestyle @Home
What are Lifestyle communications/publications
External, Internal, Future
What are the 3 Focus?
The committee who makes sure the community is uniform and under the HOA rules & regulations
What is the Architectural Modification Committtee
Where to find to watch all the Masterclass and FirstService Training Videos
What is the University
Last Christmas I gave you my heart
what is WHAMM!
Our vendors get paid from
What is AVID
Publication highlighting communities we manage?
What is Elevated Living?
Physical, Intellectual, Environmental, Vocational, Social, Emotional and Spiritual health.
7 Dimensions of Wellness
8 year old boobie trap prodigy during holiday
Who is Kevin McCalister
What is HODA
Theme, Budget, Demographic, Icebreaker, Enhancement, Decor
What are the categories of Event Programming
Every two years verifying age in community
What is HOPA
Leading with retention mindset
Was never happy on Christmas
Who is Ebenezer Scrooge
As a new associate you will be paired up with a Lifestyle Director in field that can assist to help navigate your role.
What is a Peer Buddy
The two FirstService Leadership who lead the Lifestyle Collaboration Call?
Who is Michelle Kithcart and Mindy Anderson
communities that are designed to attract people of common interests who want to enjoy shared amenities such as a fitness center or recreational facility, clubhouse, pool, golf course, nature trails, and other facilities that would be cost-prohibitive for a single homeowner to construct and maintain?
What is a Lifestyle Communities
Connect with every board member and resident in a meaningful way. As questions and do not settle for "ok"
What are Everyday Actions
Parents hate dealing with this come holiday season. It was a great idea... but lack of sleep and always forgotten, and a rush to do it.
What is Elf of the Shelf