Lifestyle Discovery Questions

Xfinity Mobile

100

What are the names and price points of our two plans? 

By the Gig for $12 or Unlimited for $45.00 

XHome

100

What is an Xfinity Home "Rule"? 

what events. You can set whether the rule will be active all of the time, only when the system is disarmed, or only when the system is armed in a certain Arm mod

200

If you have XHOME can you view your camera from your TV? 

Yes 

300

Is XHome still functional during a power outage?  If so, how? 

Yes, battery & cellular backup 

400

What are three voice commands for the Xfinity Home App for X1? 

Tiles:

"Xfinity Home find my __"

Thermostat

"Xfinity Home, turn on the heat etc.

Lights:

"Xfinity Home turn on__" 

500

What are the 5 types of devices that are compatible with Xfinity Home? 

Garage Door Openers

Lighting

Locators

Locks

Thermostats 

Digital First

100

What platforms can you view your channel line up on? 

My Account Online, Mobile App & X1 Help 

200

What are 3 features of xFi? 

1. See all devices connected to your home network, create user profiles and assign devices to individual family members.
2. Pause access to your home WiFi network by device or by user – bring the family together at dinner time or ensure kids are off their devices at night.
3. Optimize WiFi coverage throughout your home with tools to improve Gateway placement and troubleshoot WiFi issues for specific devices.

More on Features & Benefits

300

What digital options can be used to add or remove premium channels? 

X1 

400

What digital option can you use to manage email/text alerts?

My Account Online 

500

What are the two digital platforms that can be used to upgrade/change service?

My Account Online & X1 Help