Sources for Production schedules can vary locally and nationally. Name two local or national sources.
What is The Hollywood Reporter, Variety, IMDB, Deadline, AICP *(Assoc of Independent Commercial producers) & local film bureau
requests that the Talent/Tour Manager/Director needs – Service in room, security
What is a Rider
Hyatt’s has created a program for Entertainment Hotels, name this program
What is the Sports, Media and Entertainment Set (SME)
Response time, flexibility, understanding the market
What are Hot Buttons in the market
7 Billion
What is the Revenue associated with the Sports market
Third parties often use alias' for movies & TV shows when soliciting directly. There are Best Practices to ensure proper follow up for tax incentives.
What is a scout. BP - always ask who the end user is - studio or label behind the production. *Who will sign the contract & pay.
Hyatt has a luxury program that overlaps the SME market - well known to most key agencies
What is Prive'
Name 2 of the many industry events Hyatt does for this market
What is the AA/BA/Hyatt SME Annual Summit
LA/NY appreciation events,
As a new opportunity is found what key items should you have and share with the HSF to properly target- list 3
Local contacts, understanding of the market, data to support – example production in the market; attractive pricing/ concessions= a solid business case
Viacom, Comcast, AT&T
DAILY Double!!!!!!!!!!!!!!!!!
What are the Corporate umbrella organizations that own studios. Viacom - Paramount, Comcast - Universal, AT&T - Warner Media *(WB, CNN, HBO).
The Revenue Comprised of TV, Cable Networks, Movie Studios, Music, Advertising & Publishing Co.'s
What is 1 Billion for Media & ET
The Tour Manager
Who is the main contact for the group on-property?
What tools has Hyatt created to help adapt to the needs of this market for hotels to use-name 2:
What is the Entertainment Friendly contract- legal approved, can be used for groups of any size (can be less than 10 in this world);
SME interactive playbook;
Aligning the market to dedicated HSF teams- Olga/Kristin corp and Alison/Katie/Courtney agency - Sports - Pam, Michelle and Semrin
YapMo & HC Dedicated chats & Pages
Productions/Bands can be less than 10 rooms, however based on various special needs - LTS, billing etc. require this...
What is the SME Short form Contract - to be treated as a group.
The Summit in 2018 offered powerful takeaways for hotel that want this business - Name 2
What is Internal Training & Communication on the needs and nuances of SME
What is Bus Parking for Music/Bands/Production
What is ET contract - honored with Dbl Points for World of Hyatt
There are recent "disrupters" in streaming content rivaling traditional studios - Name one
DAILY DOUBLE!!!!!!!!!!!!!!
What is Netflix, Hulu, Amazon
Name two additional key music events - outside of our Hyatt events to solicit the market
What is:
Tour Connection - NY, LA, Nashville
LE Miami
Tour Link
Name 3 segments of the entertainment market (not included as subjects in this game):
Media & Advertising, News, Theater & Sports
Preferred ET Rates, Deposit Flex w/cc, ET Specialist, ET Contract, VIP for talent & Mgmt, upgrades, Response time, 10%, Rebates, bus pkng
What are the Top ten Expectations in the market
In SME there is the Risk of cancellation as well as the reward of short term business - what is key to understand within the market
What is Flexibility - Long Term relationships matter - tour managers, scouts, PA's, Directors all remember and work with/cross over to various studios, labels and teams - they talk & they are loyal.
London, NYC and LA
What are key feeder markets that drive the industry?
Commissions remain critical, what is Hyatt doing differently to engage the key agencies that drive this market
A list of top ET Agencies is on Hyatt.connect they will have 10% honored. *Disney - Corp Inclusive, Corps at hotel discretion - needs vary *(lowest net to 10%)
Front Office, Security, Housekeeping, F&B, Operations
Which departments are key to handling entertainment groups?
Venue managers, sports team management, special event managers, studios, CVB
Who/what are local resources for entertainment business?