What does FOW stand for?
Field Operations Workbench
True or False: Accounts Specialists are responsible for reordering missing picture packages.
False
When should you put Student Not Photographed lists in a job bag?
Only for Fall Retake jobs
When is the RED supposed to be created?
Before the agreement
What is the program used to create EID files?
Badgemaker
What is the correct abbreviation for Kindergarten?
KDG
Where can you find if a customer has made an order?
CSP
What is the most important thing you need to create an APO?
Program Details
What does Sales need to provide when submitting an OSR for a Montage?
The order form
What is the program used on picture day to print ID cards?
IDepot
What does EIC stand for?
Event Image Complete
When a Thank You card is left at a school, what do they use it for?
The Picture Day survey
What type of job do you send an MLT to a school?
Spring Individuals
Where can you find what Host Service Products are needed for an account?
In the offering
How many blank cards come in a whole box?
500
What is the abbreviation for Teacher's Assistant?
TAS
What's included in a Basic Package?
(2) 5x7
(2) 3x5
(4) 2x3
Digital Image
How far in advance do you make the confirmation call?
21 Days
How do you get Salesforce to talk to PDS?
Click the Sync Picture Day button
How do you know if a ribbon is double sided?
If it ends with KOK
What does AE stand for?
Bonus Question* Who is our AE?
Account Executive
Cecilia Kirchoff
What is the number of the customer service hotline?
1-800-736-4753
How many days before Picture Day do you review details?
3 Days
Where in the account page do you need to go to submit data to be cleaned?
The opportunity
If a 4250e printer needs ribbon for a card with a backprint, what ribbon do you need?
4000 double-sided