Coffee
Under which job skill is driving ability found?
General Skills
Name at least 4 areas where you would post for jobs?
1. Craig's List
2. Care.com
3. Indeed
5. Estate managers.com
6. Penny Saver
7. newspapers (Bazrinka, etc..)
8. posting in churches, bulletin boards
what is the difference between a membership fee and a registration fee, and the amounts?
Membership is annual and is $200
Registration is a one time fee and is $400
What is our Logo and color?
Teal Lotus
What form do we need from the applicant to complete to be authorized to perform the background check through the department of health?
CHRC form 102
Why is it called "Coffee"
Bal wanted to create a company that can help people find care as easy as they can find a good cup of coffee.
What are the color codes for referencing once we receive the reference?
Green- Exceptional
Yellow-ok
Red- Non complimentary
Grey- NR
What is the Margin percentage we would like to have as a minimum?
44%
where in QB do we enter the "class" and what are the 7 options for class to chose from?
In clients side under "additional info tab"
LW LLC NYC
LW LLC WEST
NJ
NYC
LI
West
CT
What is the company we use to schedule the Fingerprints appointment for the background check through Department of Health?
IdentoGo
What docs go into Background tab, and what go into Reference/experience tab?
Background: BKGD, DAF, ID, Bio, Summary (EC-Hipps and ICA).
Ref/Exp tab: LOR, referneces, resume, certs
Steps to follow before making a reactivation
1. check with sales first
2. re run background
3.get recent reference
4. in person interview (new pic, new summary sheet, etc...).
5. update Bio
6. update Coffee
What is the Minimum placement fee, as well as guarantees?
$5,000
1 week money back, 12 week replacement
Other than HK, NN and EC, Name 3 other services LifeWorx recently offered?
Bonus 100 points if you can guess what one of the first services was?
Chef
Personal Assistant
Estate Manager
Organizer
BONUS ANSWER: Dog walking
What medical records do we need from HHA in order to put them on our registry and where do you keep them in coffee?
Physical, MMR vaccination, PPD/TB, Varicella vaccination, Flu (if not they need to signed the declination form), Hepatitis B ( if not they need to signed the declination form). We keep them under work experience tab
Name 4 sub skills that can be found while searching under the housekeeping tab?
Organizing
cooking
laundry
ironing
pet care
light housekeeping
deep cleaning
serving/party help
premium vs classic candidates
premium: we can send to over 80% of clients, no barriers, good experience and skills, flexible schedule, nice personality, reasonable pay expectations, etc..
classic: still good for LW clients but may not be as flexible, may have a few barriers, no certs, etc...
According to the rate sheet, what is the range we charge for the following hourly services:
Housekeeping
EC
housekeeping $35-$40
Eldercare $35-$40
What is LifeWorx core values?
Superior Service
Trust
Relationship
How to we add the candidate to the registry?
Fist we need to make sure we check their registry number and see if the candidate is approved to work
then print out the document and upload in the coffee under work experience tab
Step 1. Home Care Registry > Jump to My Agency(s) > Aides
In order from Left to right, what are the 10 tabs at the top of a candidates page?
personal info
skills
reference/work experience
Background check
Activity
All notes
Email communication
Score/Approve
History
Application
What is the late fee charge if the candidate does not invoice on time.
$30
What do we offer when a client goes through us as a service? Name Three.
Insurance
Payroll
always being there to find a replacement
What is the Eldercare ad slogan?
What is the leg ad slogan?
We are there when you can't be
It takes work to fill these shoes
What is the process of submitting background check through the department of Health?