Who Dun It?
He is the broker of record for Lindy Communities and will review, sign and approve all leases.
(Policy 4040)
Who is Paul Cohen?
The artificial intelligence agent who works 24/7 to convert our leads to shows.
Who is Phoebe
The year Lindy Communities was founded
What is 1939?
Complete the phrase: "_____" what you expect
What is "INSPECT what you expect"
You should ask for this three times during a sale.
(Policy 6045)
What is closing? (or an application)
Responsible for making status changes in Yardi to a residents account
Who is the AR department
A third party software that allows residents to pay their rent using certified funds
What is Domuso
What is Lindy Communities Mission Statement?
What are the 4 P's in leasing/marketing
What is "Product, Price, Promotion, and People"
An email must be sent to all prospective residents within _________ of the initial visit to the community. The note should be brief, and personal.
(SOP 6060)
What is 24 hours
This role ensures proper reporting, compliance, and execution of Lindy Procedures at a community site level
Who Community are Community Directors
A participating software that allows residents to stagger their monthly rent payments
What is Flex Pay
This inniative reflects Lindy's longstanding commitment to philantropy and community engagement
What is Lindy Gives Back
This phrase encapsulates our policy for maintaining pristine curb appeal.
(Policy 6050)
What is “Front Finish First”?
Any person who is going to lease or rent real estate, and collect rents and otherwise engage in managing the property must have one of these.
(Policy 4040)
What is a real estate salesperson’s license?
The Vice President of Operations
Who is Brett Goldenhorn
An AI-powered retention platform designed to identify renewal intent, predict churn risk, and personalize outreach to residents.
What is HeyRenew (Renew)
Who from Lindy Communities started the Pennsylvania Apartment Association (The Philadelphia Chapter)
Who is Philip Lindy
A common phrase in property management for prioritizing safety, legal compliance, and ethical treatment to avoid worsening situations or causing harm to tenants, property, or owners. This phrase is also commonly used by medical professionals.
What is "First do no harm"
A policy That rewards residents for living at Lindy for 10 years or longer
(SOP 6035)
What is the Gold Key Program
The Innovation Manager of Lindy Communities
Who is Jim Dietrich
The third party hosting site that integrates with rentcafe, publishes our website, and manages our Google ad campaigns
What is "Results Repeat"
What property was built by the Lindy Brothers Constructon
What is Westgate Arms
Complete the phrase: You can't "_______" what you don't "________"
what is "You can't MANAGE what you don't MEASURE
Lindy guarantees 100% Resident satisfaction upon move in. What policy allows residents within the first 30 days if they're dissatisfied for any reason, they may break lease, move out, and be financially responsible for only the time they resided in the apartment. (SOP 6165)
What is the Lindy Passport Program