I didn't know that
LIS
Language interpretive services
Staff MUST check for und________g by performing repeat backs & asking open-ended questions when using interpreters.
What is understanding?
LIS also provides low-tech communication b_______ in multiple languages for non-verbal pts.
What are communication boards?
Call 59262 for communication boards.
ASL
What is American Sign Language?
When pts refuse to use a medical interpreter, staff must call the LIS department to obtain a
a v w r i e.
What is a waiver?
When obtained correctly, waivers can help honor pts’ wishes and protect staff from litigation.
Staff are not permitted to persuade pts to use _________ in lieu of hospital-approved interpretation services
What is family, friends or companions?
LEP
What is Limited English Proficiency?
My therapy notes should include the name of the I_______ and their I___ N_______.
What is the interpreter and ID number?
Hospitals with _____ ______ accreditation may lose accreditation if they don't offer qualified medical interpreters.
What is Joint Commission Accreditation?
Failure can also result in citations and litigation.
ADA
What is the Americans with Disabilities Act?
A study in the Journal of General Internal Medicine found that interpreters can reduce the odds of medication errors.
What is improve safety of using medications?
Qualified interpreters improve
h_____care e______ for those with limited English proficiency (LEP), Deaf, or hard-of-hearing
What is healthcare equity?