I didn't know that
An DA-COH interpreter is believed to be bilingual and is solicited to do an interpretation but not a qualified interpreter.
What is an Ad-Hoc interpreter?
Their use is associated with higher risks of interpretation errors.
LEP
What is Limited English Proficiency?
Call (404) 616-9626 or dial extension 5-9626 and follow the prompts
What is how you schedule an interpreter?
LIS also provides communication _______ in multiple languages.
What are communication boards?
Call 59262 and an interpreter will bring a communication board to the pts room.
ASL
What is American Sign Language?
When pts refuse to use a qualified medical interpreter, staff must call the LIS department to obtain a a v w r i e.
What is a waiver?
When obtained correctly, waivers can help honor pts’ wishes by using companions for their interpretation needs and protect staff from litigation.
A copy of the waiver must be kept in the EMR & the LIS dept.
Staff are not permitted to persuade pts to use _________ in lieu of hospital-approved interpretation services
What is family, friends or companions?
ADA
What is the Americans with Disabilities Act?
When using an interpreter my note should include the name of the _______ and their ___ _______.
What are their name and ID number?
Hospitals with _____ ______ accreditation may lose their accreditation if they don't create and follow a language services plan.
What is Joint Commission Accreditation?
Failure can also result in citations and litigation.
VRI
What is Video Remote Interpreting/Interpretation?
VRI provides ASL or spoken language interpreters in 200 languages and is available throughout Grady. VRI is recommended for routine care but it may be less effective for long and detailed conversations.
In-person, Video remote and telephone
What are the types of interpretation that are available?
Per TJC & the C______ for M_____ & M_____ Services, GHS must ensure effective communication when speaking with pts and their support person.
What is the Center for Medicare and Medicaid Services?
TTY & TTD
What are Teletype (TTY) & Telecommunication Device (TTD) for the Deaf, Hard of Hearing, or Speech Impaired?
These devices allow the user to use a phone to communicate by letting them type and read messages instead of talking and listening.
Speak directly to the patient using complete sentences, avoiding slang and
o m d i i a t i c expressions
What are slang and idiomatic expressions?