Listening Styles
Poor Listening Habits
Components of Listening
Types of Listening Responses
100
Difference between hearing versus listening
"hearing is physiological and listening is psychological"
100
Only expresses personal opinions, doesn't listen to other ideas
What is stage-hogging?
100
physiological
What is hearing?
100
listener asks speaker for more information
What is questioning?
200
Building emotional closeness with others
What is relational listening?
200
Take innocent comments as personal attacks
What is defensive listening?
200
psychological
What is attending?
200
feedback that restates message in your own words
What is paraphrasing?
300
Attend to full message before judging
What is analytical listening?
300
Imitation of real listening
What is pseudolistening?
300
knowledge about context and source of the message.
What is understanding?
300
staying attentive and nonverbally responsive
What is silent listening?
400
evaluate messages
What is critical listening?
400
Listen only to get information to use against the person in the future
What is ambushing?
400
ability to recall information
What is remembering?
400
agreement, offering help, praise
What is supporting?
500
Efficient accomplishment of a job
What is task-oriented listening?
500
Respond only to parts that interest them
What is selective listening?
500
giving observable feedback
What is responding?
500
identifies with speakers emotions and perceptions
What is empathizing?
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