Hearing
The physiological ability to perceive sounds in the environment
What is hearing?
Listener makes sense of a message.
What is understanding?
When the brain considers stimuli in the environment and gives them meaning
What is listening?
Receivers who respond only to messages that interest them.
What is Selective listeners?
Helping the speaker deal with a personal dilemma
What is supportive listening?
Someone who actively claims more than their fair share of the spotlight in a conversation.
What is stage hog?
Recalling previously introduced information.
What is remembering?
True or False?
All listeners receive the same message.
False
Receivers who pretend to pay attention without really thinking about what is being heard.
What is pseudolistening?
Emotionally connecting with others
What is relational listening?
People who focus on themselves and their interests instead of listening to and encouraging others.
What is conversational narcissists?
Taking consideration of the situation, the sender's nonverbal behaviors, and other contextual cues.
What is interpreting?
Thoughts and feelings that disrupt communication. *daydreaming*
What is psychological noise?
Receivers who fail to recognize thoughts or feelings that are not directly expressed by a speaker's words at face value.
What is insensitive listeners?
To secure information necessary to get a job done
What is task-oriented listening?
Being fully present, open, nonjudgmental
What is mindful listening?
Your personal judgement on the message and or the speaker
What is evaluating?
A listening environment that involves a complex array of colors, graphics, images, words, and communication channels.
What is multimodal?
Receivers who perceive a speaker's comments as an attack.
What is defensive listener?
To fully comprehend a message.
What is analytical listening?
The degree to which a listener understands what a sender is attempting to communicate.
What is listening fidelity?
Observable feedback to the messenger.
What is responding?
In Italy, interruptions are favorable as it shows listeners are engaged in the conversation.
What is Cultural differences?
Receivers who ignore the issue/information.
What is insulated listener?
To evaluate the quality or accuracy of a speaker's remarks.
What is critical listening?