Terms
Styles
Types
Challenges
Strategies
100

The physiological process of receiving sound.

What is hearing?

100

Focus is primarily on understanding and evaluating the information and sources.

What is content-oriented listener?

100

Jordan is listening to their favorite music artist simply for pleasure.

What is appreciative listening?

100

The anxiety we feel about listening.

What is listening apprehension?

100

The signals we use to illustrate that we are attending to and understanding the message, as well as respecting the speaker.

What is nonverbal feedback cues?

200

The cognitive process of receiving, attending to, constructing meaning from, and responding to messages.

What is listening?

200

Appreciate brief conversations and may use nonverbal and verbal cues to encourage their partner to get to the point quicker.

What is time-oriented listener?

200

During a lecture, Amber is focused on grasping the material shared by the professor to ensure they understand the concepts for the upcoming exam.

What is comprehensive listening?

200

You get stressed out trying to figure out really complicated or confusing concepts in class?

What is listening apprehension?



200

One person creates an environment that encourages the other person to talk about and make sense of a distressing situation.

What is supportive responses?

300

The anxiety we feel about listening.

What is listening apprehension?

300

Focus is on the feelings the speaker may have about what they’re saying,

What is people-oriented listener?

300

A politician is giving a speech, and a listener is trying to infer the speaker's true intentions and determine what might be left unsaid beyond the actual words being spoken.

What is discriminative listening?

300

A person might understand and recall specific details yet fail to grasp the message's main idea or recognize the speaker's emotions.

What is a content-oriented listener?

300

Good speech critiques address content, structure, and delivery, as well as presentational aids if used.

What are formal constructive speech critique strategies?

400

Our favored and usually unconscious approach to listening.

What is listening style?

400

Focus is on the ultimate point and what to do about it.

What is action-oriented listener?

400

A friend is explaining a complex problem, and you are concentrating on fully understanding, evaluating the message, and remembering the details to offer thoughtful advice. This type requires the most psychological processing.

What is active listening?

400

The habitual and unconscious process of receiving messages.

What is passive listening? 

400

To provide feedback to a speaker.

What is Responding?

500

A technique that associates a special word or very short statement with new and longer information.

What is a mnemonic device?

500

_________may change based on the situation and our goals for interaction.

What is listening style?

500

When a doctor explains test results, the patient is not only listening to the words but also trying to discern the doctor's tone to see if the results are routine or a cause for concern.

What is discriminative listening?

500

Enjoys complex or challenging information and pays attention to detail.

What is content-oriented listeners?

500

The process of critically analyzing a message to determine its trustworthiness, accuracy, and utility.  

What is evaluating?

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