What it Means to Listen
Ways of Listening
Common Barriers to Effective Listening
Honing Your Listening Skills
Miscellaneous
100
The want or need to understand what the speaker intends to communicate.
What is Effective Listening?
100
Listening to learn
What is Informational Listening?
100
Anything that distracts you from listening
What is Noise?
100
Being a critical listener starts with this
What is What Is Skepticism?
100
Title of chapter 6
What is Listening Effectively?
200
Hearing is the same as listening and Listening is Natural and Effortless.
What is Misconceptions about Listening?
200
Evaluate or analyze what we are hearing
What is Critical Listening?
200
Pretending to listen when your really aren't and use feedback to make it seem like you're listening.
What is Pseudo Listening?
200
A slight chance that something may be true
What is Possible?
200
Stages of Effective Listening, Types of Listening
What is Ways of Listening?
300
50% listening, 20% speaking, 13% reading, 12% writing, 5% other.
What is Kathryn Dindia and Bonnie Kennedy?
300
Ability to understand a situation from another's point of view
What is Perspective Taking?
300
You only listen to the parts you want to hear.
What is Selective Attention?
300
It is easy to confuse these terms
What is What Is Expertise And Experience?
300
What is listening, the importance of listening effectively, misconceptions about listening, how culture affects listening behavior.
What is what it means to listen?
400
US, Americans. Time is important.
What is Monochronic Culture?
400
Ability to identify how someone else is feeling and to experience those feelings yourself
What is Empathetic Concern?
400
This is literally interrupting someone as they are having a conversation with you.
What is Competitive Interrupting?
400
On a thermometer of truth, this is 50%
What is Possible
400
Noise, Pseudo listening, selective attention, information overload, glazing over, rebuttal tendency, closed-mindedness, and competitive interruption
What is Common Barriers to Effective Listening?
500
Work and Relationships
What is The Importance of Listening Effectively
500
When you are trying to identify with the speaker by understanding and experiencing what he or she is thinking or feeling
What is Empathic Listening?
500
miss important details, what they are actually saying could be misinterpreted, shows speaker you're not listening
What is Glazing Over?
500
The reliablility and trustworthyness of someone or something
What is Credibility?
500
all the red headings
What is what it means to listen, ways of listening, common barriers to effective listening, honing your listening skills
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