Definitions
What is LITE?
This Module users to "look up" the system by Case, Work Items, Person, User
What is the Search Module?
Work items in "red" can be found in this column.
What is the Overdue Column?
Reviewing this will tell you when an application was received/created.
What is History?
The process of transporting your LITE dashboard to an excel spreadsheet.
What is export?
The centralized hub for assignments
What is the Lite Dashboard?
By navigating to Maintain Application under Application Registration, you can select this module to update an applications date.
What is Update Application Date?
This column lists all items that should be completed by the end of the day.
What is the Due Today Column?
The number of days an expedite should be scheduled by.
What is the 7th day?
This check box is used to review newly assigned work items and tasks
What is Filter by New?
This is the term for all Applications, Change Reports, Simplified Reports and Redeterminations you have on your dashboard.
What is a Work Item?
What is a Hyperlink?
This drop-down allows you to select and display work items in "schedule appointment," "conduct interview," and "missed appointment".
What is Filter By Status?
The number of days a regular SNAP interview should be scheduled by and remain in compliance.
What is the 10th day?
Clicking on the big blue arrow on your dashboard will have this effect on the work item.
What is Start Work Item?
This module is used to complete an application by collecting basic information about the clients and the programs they are requesting.
What is Application Registration?
Upon navigating the search module, selecting this will allow you to find a specific or all applications, redeterminations, change reports and simplified reports.
What is Work Item Search?
The amount of time a work item can remain in In Progress, Not Started or Schedule Appointment status.
What is 2 days?
The number of days allowed for mail to process from the agency to the client.
What is 4 days?
The number of days an action must be taken on a Case Review.
What is 2 days?
By accessing this module, you will be able to enter information to determine eligibility for a required program.
What is Data Collection?
Supervisors, entering information in this search box form your dashboard (staff summary) allows you to see work items for specific staff.
What is Select Staff?
Previously known as "ready to work," this status is a big red flag for supervisors and may get you sent countless emails and phone calls to figure out what is going on and why is it like this.
What is Pending Authorization?
The screen on which you can access a quick-view Calendar of your appointments.
What is the Home Screen?
This form must be manually sent to all work items that are closed for failure to keep an appointment.
What is a SNAP 13A?