CEM
- overall score
What is osat?
145<
What is the minimum tempurature for cooked chicken?
soda nozzle's have mold
What is cleaning and sanitation?
to create a remarkable experience by exceeding expectations
What is the mission statement?
No call no show
What is Tardis/Call Outs?
2p-5p
What daypart is our AOI?
42<
What is the minimum temperature for all cold items?
Team member does not wash their hands after taking out the trash and starts bagging food
What is health & hygiene?
To create a culture of coaching and care
What is the culture statement?
missing name tag
What is uniform infractions?
- missing condiments
- repeat orders
What is order accuracy?
150<
What is the minimum temperature for soup?
What is cross contamination?
trust, respect, integrity, commitment, humble, hungry
What are the character principles?
Cour Four
What is Credo Card?
- 2nd mile service
- say "my pleasure"
What is ACE
158<
What is pests?
customers first, working together, personal excellence, continuous improvement, stewardship
What are the core values?
Time & Temperature
What is Food Safety?
- restroom check
- parking lot check
What is cleanliness?
170<
What is the minimum temperature for fries?
What is time and temperature?
create eye contact, share a smile, speak with a friendly tone, say my pleasure
What is the core four?
having phone out
What is job accountability?