Know Your Lease
Security Deposit Charge.
What is: $250 refundable
Who can we not lease to?
What is: Anyone that does not meet our rental criteria.
# of buildings and their addresses.
What is: 6
2811
2604
1301
104
103
109
First thing performed when prospect enters office.
Stand-up, smile and greet the prospect.
4 steps to lease process
What is:
Guest Card
Application
Lease Signing
Background Screening
What is: Complete profile in petscreening. ESA's have waived fee's. Household pets require a $400 fee and $40 pet rent.
How do you handle the situation.
If Todd needs accommodation's for his disability, they will need to fill out and submit a Reasonable Accommodation Form through management.
Floorplans Offered
What is:
1x1 Studio
1x1
2x2
3x3
The 3-steps to a successful tour.
What is: Build Rapport, Vision Selling, Closing.
Rental Criteria
What is:
3x monthly rent in income
Around 600 credit
US social security or visa number
Renter's insurance requirements and cost.
What is: $16/mo for Wilson Peak - Third party insurance require $100,000. Must have property listed as interested party (located on Roster).
Who lives at this community?
How would you answer this question?
What is: In order to abide by all fair housing and resident privacy regulations, we respectfully refrain from generalizing our residents. We offer an equal opportunity to lease to all people who meet our rental criteria.
Floors at each building.
What is: 4
The bare minimum and overall goal for a tour.
What is: Guest Card & Application/lease
Patricia is interested in leasing a 2x2 at 2811. What are the next steps to ensuring this can happen?
What is:
AVALIBILITY
Check LIV Roster to ensure availability is there.
There are also no 2x2's at 2811 or 2604
Ways out of a lease agreement.
What is: Relet - The only way out of a lease.
Answer to Safety concerns.
What is: Our community comes with key fob / code access to all entry doors. Front door keys that are unique to residents of that unit & bedroom keys that are unique to the lease holder.
# of elevators on property. Buildings they are located.
What Is:
5
all but 103
Included in your apartment.
What is: Refridgerator, dishwasher, stove, microwave, full size sink with garbage disposal, Washer Dryer, utilities, Furniture
Prospect walks in with no proof of income. What are their options.
What is:
Provide last 3 pay stubs
Provide a guarantor that meets rental criteria
Enroll in LEAP - Guarantor Waiver Policy
Occupants per bed policy.
What is: 1 per bed unless approved for double occupancy which will carry a double occ fee.
Protected Classes
What is: Race, Gender, Age, Marital Status, religion.
Name of commercial businesses at LOH Buildings
What is:
Rush Bowls
Oak city
Mane Salon
Hills mart x 2
Steps to closing a lease.
What is: Buidling value off rapport & creating urgency through specials and availability.
Matt walks in wanting an apartment. However, Matt does have a valid US Social Security Number. What other documentation can Matt provide?
What is:
Valid Driver's License
Valid US Visa
Valid Passport