Holidays
There is alot of Candy from Strangers, costumes,
Halloween
Clear and nothing added
water
What tab can you see the department open and close times?
Transfers and Phone Tree
What screen is the Phone number on
EA Screen
What can be uploaded to Onbase by the clients?
Verifications
BBQ's, Fireworks, watermelon, famous movie about Aliens, and Declaration in 1776
July 4th
Red and Juicy and is something mostly eaten in the Summer
Watermelon
Where can you find help on how to fill out apps and forms?
Guides
What screen can you see if the Snap, SSP, Tanf benefits paid out?
BN Screen
Besides a Change, Renewal, and Cert notice, what other Notice is in Onbase?
Closure notice
Hearts, Love, and Flowers, and trading cards in elementary school
Valentines Day
Type of Soup most people enjoy besides Broccoli Cheddar, Potato, Beef stew, Chicken tortilla, and ....
Chicken and Noodles
Angela is a 21 year old daughter on the case, she is calling in about reporting her income changed. Can I talk to her
Yes, as long as she is receiving benefits on the case and can verify
The Screen that shows the Client ID Number
CMC Screen
How can we get a case worker to contact a client for an interview in Stage 1?
Call Back Request
The year the first Turkey Trot was held?
1896
What is the Oldest Soft drink in America?
Dr Pepper in 1885 in Waco Texas
Which tab can you find information about adding someone to speak on their behalf when they are not able to?
ADD/Remove Authorized Representative
Where can you see any errors pending
G3 screen
When leaving for the day, how are you supposed to close out of Onbase?
Log out
Who wrote the classic Christmas Carol 'Feliz Navidad?
Jose Feliciano
What Country Produces the most Coffee in the World?
Brazil
Shawn called about his snap benefits is not on his card and he sees a purchase made in new York, what tab would we look at to help the client?
Stolen Benefits Tab
Where are you able to see K Months used
ABWI Screen
When client is uploading documents and you want to check if uploaded to case while on the call. what is the best way to see it?
Refresh