Help a Brotha
Si Si
Gen Ed
Money Money
Accounts
100

What is the minimum loan amount a member may borrow for a Consumer Loan

$250

100
How much cash back does the cash rewards and cash rewards plus receive on all purchases 


2x Bonus: What makes an account plus and what makes an account standard 

Cash rewards 1.5%

Cash rewards plus 2.0%

Standard cash limit: $4,999 or less

Plus cash limit: $5,000 or more

100

What are the 3 options for OOPS coverage

  • Option 1: Only Checks and ACH Debit Transactions
  • Option 2: Only Point of Sale (POS) Debit Card transactions and ATM withdrawals
  • Option 3: All of the above
100

During Business Hours the maximum cash-level amount for a cash box at a workstation with an adjacent TCR


What is $2,750, including the robbery fund, coin (e.g., loose, rolled) and unfit currency

100

What is a way to set up multiple certificates at different maturity dates, so you have consistent access to funds and can take advantage of higher rates

Laddering

200

The total amount of all unsecured loans cannot exceed

$150,000.00

200

An initial payment to a credit card made via Mobile and Online Banking will be available when?

Immediately 

200

At what point will OOPS be frozen when carrying a negative balance?

When OOPS has been in the negative for more than 30 calendar days but less than 45 calendar days

200

After Business Hours the maximum cash-level amount for a cash box at a workstation with an adjacent TCR


What is $250

200

What is the minimum amount needed for a Jumbo Money Market account to earn incentive dividends 

2x Bonus: If the Jumbo MMSA is under the required balance what dividend rate is earned

$100,000.00

Bonus: .25% the same as the share savings account

300

What are a few unacceptable loan purposes

(List at least 3)

  • Any RV the member volunteers will be used as a residence
  • Attorney fees for criminal case
  • Certificate funding
  • Cover GAP fee
  • Foreign Land
  • Investments
  • Mobile home/Park Model RV/Tiny house purchase
  • Mortgage loan payoffs, closing costs, and down payments
  • Pledge Loan funding
  • Timeshares
  • Vehicle down payment
300

What is the only time that a MSR may provide a credit card number to a member? 

For a closed card, if

  • Card closure is not a result of a lost or stolen request, or
  • Card closure is not result of a product change
300

What are the four ways that members can request a wire to be sent

2x Bonus: What are the cutoff time for sending a wire? (Incoming and Outgoing)

Branch, CCO, E-message, and phone


Bonus: Incoming 1830 ET, Outgoing 1630 ET

300

During Business Hours the maximum cash-level amount for a cash box at a workstation with a non-adjacent TCR


What is $10,200, including coin (e.g., loose, rolled) and unfit currency.


300

What can a Checking line of credit not be used to pay

CLOC funds cannot be used to pay another lending product

400

What is the rate on share savings pledge loans, standard and extended term

2x Bonus: How long are the terms for standard and extended pledge loans?

2% higher than the rate on the collateral account (Standard) Bonus: Up to 60 months 

3% higher than the rate on the collateral account (Extended) Bonus: From 61 - 180 months

400

What regulation requires paper application for applicants under the age of 21?

3x Bonus: What subpart of the regulation states this requirement?

Regulation Z


Bonus: Subpart G

400

If a new member within their first 30 days of account opening deposits a next day item for $6000, what would the hold be?

1 day hold: $5,525

5 day hold: $475.00

400

During Business Hours the maximum cash-level amount for a cash box at a workstation without a TCR


What is $13,200, including coin (e.g., loose, rolled) and unfit currency

400

How many months of penalties would be taken for a certificate withdraw, if (must answer all)

1. The term is fewer than or equal to one year
2. The term is greater than one year and fewer than five years
3. The term is five years or more

2x Bonus: What can be withdrawn from a certificate with no penalties
 

1. The penalty is up to 90 days of dividends 

2. The penalty is up to 180 days of dividends

3. The penalty is up to 365 days of dividends

Bonus: Dividends

500

In the case of a fraudulent booked loan application  what form needs to be submitted if claims portal is unavailable

Declaration of Forgery/Fraud NFCU 82

500

After the first payment in a business day how would you make additional payments available immediately 

By contacting the Branch Assist Line

500

Name at least 3 red flags for a western union transaction

  • First time requesting a Western Union.
  • Iregular deposit patterns or multiple wire transfers.
  • Requests to distant family member (niece, nephew, brother-in-law, etc.).
  • Recent VCC history is not consistent with pickup location.
    • Example: Member's recent VCC shows in CA, but they're requesting to pick up a Western Union in TX, FL, or GA
500

During Business Hours the maximum cash-level amount for a cash box at a workstation that is an open MSR.

What is $250

500

If a member has a joint account with 1 primary owner and 2 joint owners how much NCUA coverage do they have on that account?

2x Bonus: What is the NCUA coverage for business account and does it change when adding AUs

$750,000

Bonus: $250,000, no change business accounts max out coverage at $250,000

M
e
n
u