SCBT
The newest team to be working with SCBT Revenue.
What are Solution Consultants?
The number of team members in Sales Services as of 8/4.
What is 740?
The strategy the BSCs centered their CRO presentation/new strategy on.
What is Purchase Regionalization?
The percentage of assumption loan transactions captured by the Rocket Assumption Team.
What is 98.7%?
The name of the team prior to shifting to Mortgage Insiders.
What is Refer/?
The dollar amount of revenue saved (rounded to the million) YTD.
The percent decrease in HUNT calls taken from 2024 to 2025.
What is 38%?
The number of team members actively working on Bay Equity onboarding.
What is 15?
Between 2021 to 2023, this type of assumption loan saw a 713% increase.
What are VA assumptions?
What is 7,000?
The name of the technology solution SCBT HV is vetting.
What is Rocket Go?
3 primary focus areas for our team transformations.
What are profitability, scalability, and efficiency?
The percentage of purchase loans that hit suspense at some point.
What is 44%?
The percentage reduction in revenue losses after centralizing assumption loans to an hourly role.
What is 56%?
The percent increase in referral closings since transitioning strategies to focus on team member homeownership.
What is 66%?
The daily team member high value goal.
What is $90,000?
The top 2 priorities at the organization in 2025.
What is Redfin and Mr. Cooper?
The original support plan for Bay Equity.
What is the Premier Support Hotline?
The focus of Rocket Rally for the Assumptions team.
What is banker efficiency?
The path a Redfin team member was communicated to inquire about a team member loan or submit a referral.
What is ChristopherTurala@RocketMortgage.com?
The percent of High Value loans assigned to team members out of the total number available.
What is 40%?
All Loan Optimization leaders are required to complete this by the end of q3.
What is an AI certification?
The original end month for Bay Equity BSC support.
What is July?
The Navigator app Marty created to help with banker efficiency helped with this.
What is the Post Close?
The name of the Credit Upgrade and Mortgage Insiders collab that acts as a team member homeownership incubator.
What is Credit Upgrade First?