What the BSC team is solving
Purchase Suspense
Last day the hotline will be live
June 30, 2025
The highest call volume the team receives is on this topic
Adjusting approval letters
The percent reduction of revenue lost
59% reduction of revenue lost
Speck approved the Rev team to focus on
Floating Loans
Daily Goal $ Amount
$90,000
The origination arm of Redfin
Bay Equity
The BSC Hotline is often confused/compared to this team.
SOS
The number of monthly phone calls received
9,000
The social media platform that has spiked Assumption interest
Tik Tok
The platform the team uses
Rev Hub
Type of loan High Value works with.
Cash-out refinances
How many years it would take to touch every bucket of suspense
5,190 years
The number of regions supporting regionalization.
7
The future of what Hunt could be.
Digital Concierage
---% of eligible clients are offered a traditional product.
100%
What Rev does.
reviewing in-process shortages to ensure client’s loans are closeable
The business area Brenda & team have most recently been collaborating with.
Client Experience
The BSC success in this banking channel is the blueprint for regionalization.
Partnerships
The date and month BSCs were created.
March 2023
The number a client dials to connect to HUNT.
0
The number of the three main types of Assumptions.
3 (ROL, Refi, Purchase)
The name of the Rev team.
Golden
In Q2, increase total loan size by $__ million.
90 million
These team members have this type of background.
Solution Consulting
Answer Rate Goal Percent.
92%
The percent we strive for in containing Assumptions.
95%
Revenue saved QTD
$5.4 million
The term for when a fee disclosed on the loan estimate (LE) ends up being higher at closing than allowed under TRIDs tolerance rules
Tolerance Cure