Departments
People
Services
Education
Who should I call?
100

This department helps keep people safe. They catch people that are breaking the law. They talk to people about preventing crime.

What is the police department?

100

This person is elected to the head of the local government. He or she makes laws and appoints people for important jobs in the town.

Who is the mayor?

100

public buses and subways

roads and streets

What are transportation services?

100

This person is in charge of your classroom.  He or she plans lessons and teaches students.

Who is a teacher?

100

I want to donate new books for the community to read. Who should I call?

What is the library?

200

This department takes care of parks and playgrounds. They plan fun things for people to do.

What is Parks and Recreation?

200

This person works for the county courts.  He or she makes decisions for people and businesses.

Who is a judge?

200

teacher, superintendent, school board, principal

What are educational services?

200

This is a quiet place where you can check out books, access the internet, and participate in community events.

What is the library?

200

My trash hasn't been picked up for 2 weeks. Who should I call?

What is the Public Works department?

300

This department helps people in emergencies. They put out fires and rescue people from dangerous places. They give medical care and teach people how to prevent fires.

What is the fire department?

300

This person is hired, NOT elected. He or she plans the city budget and makes sure that the city’s essential services are working well.

Who is the city manager?

300

police officers, fire fighters, EMT's

What are safety and security services?

300

This person is in charge of a school. He or she hires and fires teachers.

Who is a principal?

300
I want to build a new restaurant. Who should I call?

What is the planning department?

400

This department takes care of streets, stoplights, and water and sewer pipes.  They pave roads and repair cracks and holes.

What is the Public Works department?

400

This person handles all the paperwork, such as marriage licenses and birth and death certificates. They collect taxes and take notes during city council meetings.

Who is the city clerk?

400

park district board, fair board, city pool committee

What are recreational services?

400

This person follows the rules set forth by the school board and is in charge of all the schools in the district. They are also responsible for hiring and firing principals.

Who is the superintendent?

400

I am opening a new store and having a party to celebrate my first day opening! Who should I call?

Who is the mayor?

500

This department divides cities into building zones.  They decide where new stores, factories, restaurants, and neighborhoods will be built.

What is the planning department?

500

This person is the government head of the state.

Who is the governor?

500

judge, courts, lawyers

What are judicial services?

500

This is a group of elected representatives who meet to decide what curriculum should be taught in schools and to review the performance of the students in the local schools.

Who is the school board?

500

I am very upset that my child is not learning cursive in the third grade. Who should I call?

Who is the school board?

M
e
n
u