Verticals
This type of provider may service job types such as "leaky faucet"
What is a plumber?
What are the two background check companies we use?
What is Evident and Pinkerton?
How many lead interactions are required of a sales recruiter daily?
This is the field where the amount the provider is spending monthly resides
Local Services is a pay per ______ program?
What is 'lead'?
True or False? These are existing job types: Tile & Grout, Scorpion Control, and Wedding Planning.
What is false?
True or False? Onboarders can change verification statuses in ICS?
What is FALSE?
How many total in/out punches should you have in one shift?
What is 8?
True or False? The quality and quantity of a provider's reviews have weight on LSG Ad rankings?
What is TRUE?
Local Services is only live in these two countries
What is United States and Canada?
This vertical has historically had a heavy request for 'arborist'
What is 'Tree Service'?
Name two verticals that must pass AV before going live
What is Garage Door Pro and Locksmith?
On average, Sales Recruiters should convert ___ to ___ leads per day.
What is 2 to 3?
When a lead is already live how should it be dispositioned in SalesForce?
What is 'duplicate'?
Stating a provider's email address on a call before it is given is an auto fail of what QA behavior?
What is compliance?
This vertical requires an 'IICRC' license
What is Water Damage?
Only in these type of instances can we refer the provider to another background check company
What is registration issues?
This is the minimum amount of lead interactions required from the ENTIRE onboarding team daily
What is 450?
What do the 3 R's stand for?
What is 'Reviews', 'Relevance', and 'Response rate'?
Local Services guarantees up to $______ as a money back guarantee to protect consumers?
What is $2000?
Name a PROFESSIONAL (not home) service that may launch this year
Attorneys
A COI must not expire within how many days in order to be approved by the verification team?
What is 14 days?
What is our overall goal for Q1 (this quarter)?
3,400 Completed Onboarding - No priority split
Name three stages of a lead cycle (chevrons), it does not need to be in order.
What is 'Trying to Contact', 'Spoke to GK', 'Spoke to DM'; 'Pitch', or 'Pitch Follow Up'?
Name three categories that are scored on the QA form
What is 'Opening', 'Pitch', 'Closing', 'Overview', 'Compliance'?