Equipment Abbreviations
The abbreviation KO stands for this.
What is an appliance dolly?
Sales calls should be no more than this amount of time.
What is 5 to 6 minutes?
A customer would be transferred to this department after calling to report an accident, dead battery, blow out, etc.
What is Roadside assistance?
U-Haul is this many years old.
What is 78 years old?
A late fee can only be removed if this happens first.
What is adding the account to auto-pay?
The abbreviation HO stands for this.
What is a 6x12 open trailer with a ramp?
Service calls should only be this length of time.
What is 1 to 3 minutes?
An apartment manager who is calling to report a vehicle that has been left on their property for 1 week would be transferred to this department.
What is equipment recovery?
The picture on the side of a U-Haul truck is called.
What is Super Graphics?
The one-month free storage offer is valid for how long.
What is 2 years?
The abbreviation AB stands for this.
What is a UBOX?
Asking for the CELL number is important for this reason.
What is the customer is probably not home if they are moving?
A customer calling in regards to a text to move other equipment with their rental would be transferred to this department.
What is load share?
This SRI can not be rented oneway by itself.
What is PO's(furniture pads)?
The first 6 digits of a storage reservation number are also referred to as this.
What is the entity number?
The abbreviation DB stands for this.
What is a double UBOX trailer?
The process for transferring a call is this.
What is offering the phone number and then transfer based on the transfer matrix?
This department can help look up part numbers and make hitch part recommendations and is for internal use only.
What is hitch central?
Only California and New Mexico markets rent this type of trailer.
What is a horse trailer?
A storage reservation can be held for this amount of time.
What is one day after the reservation date?
The abbreviation MV stands for this.
What is a 5x10 enclosed trailer?
Sales agents are allowed to add this many miles for free on a one-way rental.
What is 30 miles?
A customer calling to pay a past-due balance from 2 years ago would be transferred to this department.
What is E-Alert?
Hawaii is the only market that rents this type of vehicle.
What is a 15-passenger van?
The benefit of a customer moving in online is this.
What is they get a free lock?