Case Management
Recruiter
Who should be on all HP emails?
Dr. Cole with the Legal Department
Who approves a State Requirement Exception and\or Waiver?
10 years
How long is a Tdap good?
Double check your baby cases!
What is the best way to improve your audit scores?
Every 3 business Days
How often are files to be updated AND NOTED in Saleforce?
Move to Non-responsive
What to you do have 2 full attempts with the HP or client (call, text & email) without success?
The MSO or Site Contact
Who approves a Site Requirement Exception and\or Waiver?
Name, DOB, Manufacturer (for all), Administered Date (for All), and HP or clinic name
What are COVID card Requirements?
98% or greater
What is the Audit Score goal?
Pick up the Phone
What form of communication should be used with everyone, every time?
48 hours before Start Date
When should a Stop Assignment be entered?
Uploaded Approved Document
What is required on the majority of Exception and\or Waiver?
48-72 hours to the minute (literally) after placed
When is a TB skin test ready to be read?
By the End of the Month
When is an error correction due?
Committee\Due Dates listed on CIR - to be filled in by the CA
When the file is to be completed by the Site\Client?
Elisa, Jana & Claudia
Who is required to approve an Orientation Agreement?
Exception time limited & Waiver no expiration date
What is the difference between an Exception and a Waiver?
Booster
What is needed if a titer is negative or equivalent?
All available data
What is required in the baby case meta data?
Being Proactive on your file
What is needed to in order to keep your file on track?
The CA with the site information
Who is responsible for updating the CCP?
Site and Compliance Approval
Who's approval is needed for any DEA Exception and\or Waiver?
Nobody
Who can self attest a physical?
Missing Uploaded Documents
#1 Audit Mistake
24 Hours
How long to you have to respond to an internal and external partners?