INSTALLATION
MISCALLANEOUS
IA / PERMIT APPS
PROCEDURES
MISCALLANEOUS
100

What is Lone Star's standard type of system that is installed. 

Enphase System

100

What is the theme with 99% of Houston Area Accounts?

HOA's are present. 

100

At what stage in the Smart Sheets is IA ready to submit a Utility Application given that they have all the necessary documents and photos.

Design Complete.

100

If a permit is obtained for an install to take place, what is the step following installation complete?

City Inspection

100

Which Warranties does Lone Star state in it's Home Improvement Contract and number of years we fulfill that warranty?

25 Yr. Workmanship Warranty and 10 Yr. Roof Penetration Warranty

200

For what reason would Lone Star go to install a Solar Edge System? 

If Installing an LG Chem Resu Battery or Existing Solar Edge System.

200

What is Lone Star's standard Equipment for each Install? 

Enphase IQ7 Inverters and MSE 345 Modules

200

In Laredo,

What step would follow a passed City Inspection? 

AEP Inspection.

200

If a Utility cannot confirm a physical address, what is required to proceed? 

911-Letter

200

What is the name of our Texas Master Electrician? 

Michael Bronder

300

What is the output of an Enphase IQ7+ Inverter? 

290 Watt

300

Name 4 Lenders that Lone Star is Partnered With.

Mosaic

Good Leap

Sun Light

Dividend

300

Name an AHJ that requires Utility Approval before we can submit permits?

Mcallen, Texas 

Alton, Texas

(All Cities) Colorado, USA

Brownsville, Texas

Kingsville, Texas

300

What document must be prepared when an HOA disputes the original panel placement?

NREL, also know as 10% Letter. 

300

What is a Deregulated Market? 

Proper term for having the option of multiple retail energy providers.

400

What would prevent Lone Star from being able to install an outlet for a Portable Generators?

No Main Service Breaker or No open Breaker Slots.

400

Who does Lone Star Currently Recommend for BB Providers in Texas?

Energy Texas

400

Name an AHJ that performs pre-onsite inspections before permits can be reviewed or issued.

Cameron County

Hidalgo County Precinct 1

400

What percentage of payment is required for Lone Star to begin work on a Cash Customer? 

50% of total System Cost.

400

How do we (Lone Star) become aware of a Transformer Upgrade?

This comes from the customers local Utility. 

500

What is the Interconnection Method when no Main Breaker is present? (Electrical Question)

Back-Fed Breaker

500

Name the tax for Imported Energy on a Utility Bill.

TDU Charge

500

What is the final step for CNP before granting PTO?

Agreement Signature

500

What is required by the utility from the city in order for a reconnect of power to happen on the day of an MPU?

Meter Release from the City Inspector.

500

What is the name of our Colorado Master Electrician? 

Brandon Hoffman

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