Food Safety
What is the correct holding temperature for sliced cheese?
33 - 38F
We promise to ____ and be _______
smile, friendly
What are the approved headwear for DQ Employees?
DQ Hat, DQ Visor, Hairnet
What is the maximum holding time AND holding temp for chili?
8HRS, 155F
Tell me some best practices when praising someone
keep it balanced
Address BEHAVIOR not person
Be specific + include details
Describe impact
How many flies are acceptable in one area?
No more than 5!
We promise to__________
Hint: Sometimes we make mistakes....
make it right!
What kind of shoes are required AND what color socks do we require?
non-slip shoes + black socks
What is the shelf life of chili stored in refrigerator?
7 days, stored at 33 - 38F
Always label + date!!
What is our standards with answering the phone? How many rings?
No more than 3 rings!
What is the correct holding temperature for soft serve mix?
33 - 38F
We promise to say _________
Thank you!
Describe the type of pants that are acceptable for MANAGERS
All management must wear black jeans or slacks
How much cheese goes on an order of chili cheese fries?
1/2OZ
How many surveys per month is the standard and what OSAT Score?
30+, 73%
What is the best practice with the "ice scoop" for our ice machine?
hold outside of the ice bin in its own container
We promise to _______________
Hint: Only the first one
flip your blizzard!
Describe the type of pants that are acceptable for CREW MEMBERS
Solid black or blue jeans with a professional appearance are required.
Not torn
Not baggy
Not faded
What is the STORAGE temperature for chili?
0 to -10F
What is our best practice with napkins + condiments??
ASK the customer if they would like any condiments or napkins!! Always!
How long do we need to wash our hands for AND how should we turn off the faucet?
What does BLAST mean?
believe, listen, apologize, satisfy, thank
When can we wear promotional shirts AND when can we wear school spirit shirts?
Promotional shirts - only during length of promotion
School spirit shirts - Friday's during school year
How much Fritos do we put on the Fritos Chili Cheese Crunch Hungr Buster?
1OZ
Tell me the steps for the "Reprimand"