Core Concepts
What does CSCW stand for?
What is Computer-Supported Cooperative Work?
What kind of setting does ethnography prioritize for observation?
What is a natural setting?
What is the first step in grounded theory coding called?
What is open coding?
What kind of labor is critical but often goes unrecognized in systems?
What is invisible work?
What is a coordinative artifact?
What is a tool that helps people align, coordinate, or share work (e.g., whiteboards, dashboards)?
This concept describes “coordination behind the scenes.”
What is articulation work?
Ethnography focuses on whose point of view?
What is the member’s point of view?
What type of coding involves building links between codes and categories?
What is axial coding?
What study revealed that caseworkers refuse to document morally sensitive distinctions?
What is Petersen et al. (2021)?
Give one example of a coordinative artifact used in hospitals.
What is a whiteboard showing patient status or location?
What kind of work becomes unrecognized due to technological design?
What is invisible work?
Name one key principle of ethnography.
What is holism, natural settings, descriptive before prescriptive, or member’s view?
Which kind of logic builds theory from data, inductive or deductive?
What is inductive reasoning?
Why is ethical reflexivity essential in ethnographic research?
What is to reflect on your role, assumptions, and impact on the field?
What does awareness refer to in CSCW?
What is knowing who is doing what, where, and when?
What does "formal vs. informal" highlight in CSCW studies?
What is the gap between prescribed workflows and real-world practices?
What is the purpose of memo writing in ethnographic research?
What is to reflect and interpret emerging patterns and meaning?
What is the purpose of selective coding?
What is to identify a core category and link other categories to it?
How does digital classification risk erasing human judgment?
What is formal classifications fail to capture tacit or moral distinctions?
What kind of coordination happens silently, through posture or glances?
What is cooperative work through embodied awareness?
What term refers to systems shaped by both social and technical actors?
What are sociotechnical systems?
Which famous theorist emphasized situated action in her ethnographic work?
Who is Lucy Suchman?
In grounded theory, what does the phrase “constant comparison” refer to?
What is comparing data fragments across incidents to develop themes?
What does it mean when ethnographers say, “What’s missing is as important as what’s visible”?
ethnographic attention to absences reveals power, bias, or institutional silences?
Which CSCW concept refers to managing interdependencies in complex work environments?
What is coordination?