Do's
What type of letter do you choose in Eloquence to write an LOR response?
What is ICS_ACK_LOR?
When can we reply to an attorney with a two-way email?
What is NEVER EVER?
How many days does GEICO have to respond to the LOR?
What is 10 days from date of receipt?
NOTE: Respond to LOR upon receipt aka right away!
What are the two appropriate communication channels to respond to an LOR?
What is mail and fax?
What coverages can we release to claimant or unlisted party's attorney?
What are NONE without insured's permission?
Who do you request the CERTIFIED declarations page from?
Who is UWCERTDEC in Atlas?
Where do you add the attorney's info in ATLAS?
What is under the "Associated APs & RCs" tab?
How do you respond to an LOR after moving the claim to an upper level?
What is STOP, do not respond and let the upper level adjuster respond?
What is important to include when using the freeform LOR response for the attorney?
What is client #, reference #, and/or client's name?