So you need forbearance
Post forbearance
Name that option
Three is a crowd
Surprise!
100

What date does FHA, VA, USDA look at to determine how many months of forbearance their clients get?

6/30/2020

100

Once a financial package is submitted who handles it first?

PIT USER 

100

This option involves paying the contractual monthly payment plus a little extra to catch up on missed payments

Repayment plan

100

What four screens can be used to find 3rd parties authorized on the clients account?

NBID, DBNI, NADD, MEM1

100

What is the task ID I would use if a client wants to extend their natural disaster (non-covid related) forbearance. 

COLNDX

200

Which investors are cutting off their clients who have used at least 12 months on 12/31/2021 from utilizing further forbearance extensions?

FHA/VA/USDA/Portfolio

200

Once a client submits a financial package name at least one letter they will receive

Package acknowledgement letter, incomplete package letter, package complete letter

200
True of False: Which two investors offer a second lien?

FHA and USDA 

200

What does a CSII have to do if they want information printed out/sent to them?

Write a written request to the MSCR department

200

How do I send a Financial Package in MSP?

Contact code: LLM, Response: 008

300

What date does Fannie/Freddie use to determine how many months of fb their clients get?

2/28/2021

300

What should a client do once they make their last trial payment?

Continue to make their trial payment until modification documents are received. 

300

Which investors offer a COVID-19 Payment Deferral?

Fannie, Freddie, Portfolio, Private, VA

300

Where could I see a copy of the third party authorization form sent in by a client?

LMS 

300

What is the FEMA natural disaster website?

400
True or False: A client must sign a forbearance plan agreement letter in order for it to become effective?

False

400

Describe a trial period 

A trial period is a 3 month period where the client is asked to pay X amount to prove they can afford the modification. 

400

This post forbearance option extends the clients loan 40 years and results in a lower monthly payment. 

Flex Modification 

400

True or False: – payoff quotes can be given to anyone with verification of the client’s last 4 of the social security number whether they are listed on the loan or not

TRUE

400

What would be my contact, response and reason code if the Male listed on the account calls in and extends his forbearance?

020, 053 COV

500

What is the maximum amount of months can a client in a FEMA forbearance get?

12 months

500

What is a process X stop?

A no cash posting hold. (Client cannot make payments any other way than mailing it in)

500

This post forbearance option will extend the client loan either 10 or 30 years.

VA Disaster Modification 

500

How long are verbal authorizations of third parties good for?

The duration of the call. 

500

What log code should be used to have a clients documents expired documents reworked?

FFRWRK

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