What's my Subsidy
Eligibility
I want my subsidy back
Administrative Closure
APTC's
100

Members who qualify for APTC's and State subsidies

Who are ConnectorCare

100

The percentage of FPL that household income level must be below, in order to qualify for subsidies in 2026.

What is 400%

100

These involve document proofing requests for income, residency, and other verification and can cause cancellation if not addressed

What are RFI's

100

Administrative closure used when a members death is being reported by someone other than the Social Security Administration

What is Code 49?

100

During renewal time, discrepancies between member information and these records can affect APTC eligibility.

What are IRS records?

200

Members whose incomes are above 500% of FPL with plan cost of more than 9.3% of household income

Who are APTC-Only

200

A tax filing status for married members that makes them eligible for subsidies, unless they qualify for an exception (victim of DV or spousal abandonment)

What is married filing jointly

200

One of the first things a Tier 1 agent can do to help a member who is trying to get help with premium costs.

What is update the application?

200

The Administrative Closure used for a member who is not a resident of Massachusetts or whose whereabouts are unknown

What is Code 48?

200

The tax status that members separated from their spouses must file as to be eligible for APTC's


What is Head of Household?

300

These members qualify for an APTC of $0 dollars and pay the full premium.

Who are Unsubsidized

300

Government sponsored insurance that prevent access to subsidies for Health Connector plans

What is Medicare, Tricare, VA, Peace Corp or Medicaid

300

The area in HIX that Tier 1 agents can look to find out if a Administrative Closure has been placed on the account.

What is Notifications on the Dashboard?

300

Administrative Closure used when a member is "No longer in household".  Can only be removed, not applied 

What is Code 12?

300

Beginning in 2014, families who enroll in health insurance through a state or federal marketplace were eligible for these.

What are Advance Premium Tax Credits

400

In 2026 this category of eligibility for members over 500% of FPL will no longer be available

What is APTC only

400

Members must not have access to this, that meets minimum value standards, to be eligible for subsidies

What is an ESI or Employer Sponsored Insurance

400

The status of members who have lived in the United States for more than 5 years as a QAB, Qualified Alien Barred, and are no longer eligible for ConnectorCare

What is QLP or Qualified Lawfully Present

400

It applies when a member is not the head of household (HOH), has no dependents, and wishes to end their own coverage.  Tier 1 Agents must get  Escalations Agents to apply or remove

What is Code 38, or Voluntary Withdrawal?

400

An individual's adjusted gross income, after taking into account certain allowable deductions and tax penalties that is used in determining eligibility.

What is the MAGI, or Modified Adjusted Gross Income?

500

Many members receive subsidies, including APTC's, to pay for their health plans as part of this federal law 

What is the the Affordable Care Act

500

Income eligibility is based on this, per household, as a percentage of the Federal Poverty Level

What is MAGI or Modified Gross Income

500

If these are not reconciled, they can cause a member to no longer be eligible for subsidies.

What are prior year APTC's

500

Although this closure can technically be removed, it will continue to reappear during every data match and re-submission of eligibility unless the member resolves the issue with the Social Security Administration.

What is S7, member death based on data match with SSA

500

This is the name we were told NOT to use for the Affordable Care Act.

What is ObamaCare?

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