Property Knowledge
What outlet is usually closed on Sundays?
Bobs Steak and Chop House
Omni only permits one material for ladders, what is it?
Fiberglass.
When returning lost items to guest what is one of the mains things you do before you hand over the lost item?
Check the guest ID.
When responding to a non Cardiac medical incident what should you bring?
The Medical Bag and Statement forms.
What PPE should be worn when working in wet or oily areas?
Non-Slip Shoes.
What outlets remains open past 8PM?
Ocean side, SeaGlass, Falcons Nest, Natural Slice, Bobs, The Vernadah, and Marche on steak nights.
How many points of contact should you have when using a ladder?
Maintain 3 points of contact while climbing or descending.
What is the procedure for opening a safe for a guest?
Getting the registered guest's name, via Opera, Phone, Or Front Desk, getting the safe bag, when at the room check ID of the guest to make sure the name matches (if guest ID is in the safe, ask for a description of the contents), unlock the safe but do not open, have the guest verify the safe is operating as normal. Log it into the Safe Log.
When do we send out a Risk Management Email (According to the paper in the office)?
Any time NCSO or NCFR respond to property.
When going to apply any type of first aid to a guest or associate what should be one of the first things you do?
Putting on Gloves.
Where are Omni Associates allowed to Park and what should be done if an associate is found in violation of the parking policy?
Above the yellow line in the parking garage (non covered area) and Palm Lot. A ticket should be issued, and contact the associates manager informing them of the violation. If this is a repeat offence the associate decal may be subject to removal.
What areas of a ladder should you never climb on?
You should never climb on the top step, the second to top step, or the rear rails unless it was designed to do so.
What is the purpose of shop checks?
To ensure all areas are secure and that there is no fire hazards. AKA stoves, ovens, fryers, ect. left on.
If an associate has a Slip, Trip, or Fall incident what should be attached to the report?
Photos of the sole of the associate's shoes.
What is Power of Safety #1
Be Alert, Don't get Hurt!
How many primarily retail shops do we have on property, and what are their names?
5 "or 6", Amelia Shoppe, Beach Shop, Amelia's Treasures, Salty Threads, "and Marche if you want to count that as primarily retail"
What is the Belt Buckle Rule?
Do not overextend sideways. Use the belt buckle rule: keep your belt buckle positioned between the side rails at all times, which will maintain your center of gravity.
How many Automated External Defibrillators do we have on property, and what are their locations?
There are Nine total on property located at: LP Office, Fitness Center, Pool Deck, Front Office, Conference Center, Amelia's Wheels, Golf Pro Shop(Oak Marsh/Marsh View), Racquet Park, and Lewis St./ Laundry.
Who receives all incident reports no matter the incident?
Theo Schofield, Joshua Summers, Wayne McLellan, Loss Prevention (Mike Gaughan)
When finding areas that could pose a Safety Hazard what do you do?
Log it into the DAR and notify the department related to correcting the Hazard (ex. spills or slip hazards go to Housekeeping, Nonfunctioning or broken items go to engineering, ect.)
What are the names of the villas in Omnis Villa Rental Program?
Sandcastles, Beachwood, Courtside, Tennis, Captains Court, Beach Walker, Ship Watch, Sea Dunes, and Turtle Dunes
How many people per year are injured due to not using ladder safety?
511,000 or roughly 500,000
How many fire extinguishers do we check monthly?
There 229 plus 4 that are not numbered.
What usually should be done if an associate is involved in an auto accident and who in house can complete this action?
Drug and Alcohol Screening, ASC, Mike, Vernon, and Diane.
What is Power of Safety #16?
#16 All Chemicals must be properly stored and Labeled. Prevent use of unknown chemicals by removing them from shelves and storage areas.