General
For 3 point verification; these are the options you can use
What is Phone number, address, email address, pets name, pets age, pets DOB
Is there a fee for transfers of registration
what is no, but they can enroll in a membership which has a monetary value
These are the differences between a complimentary service and a paid membership
What is Direct connect and live agent services
You close a report as Reunited-Old Report in these circumstances
What is if a report is longer than 7 days
this film is famously known for the quote "life is like a box of chocolates"
what is Forrest Gump
These would be considered facilities
What is Shelters, Clinics, Hospitals, Police Department, 501c3 Rescues
Disclosures you need to read
What is New Owner Transfer Disclosure and Former Owner Relinquish Disclosure
This is the difference between LPM and LPM+
What is petcademy
this combination of reported by and incident type should never occur for a found pet
reported by: good samaritan Incident type: with shelter
this wrestler turned actor was famously known as the Rock
What is Dwayne Johnson
You would read CASL in this instance
What is Canadian accounts
These are prompts to tell you not to transfer a pet
What is Insurance plan, membership, open report, ownership dispute note.
these are the different lifetime options available to canadians
what is LPM, LPM+
You advise this on every call even unregistered accounts
What is Implant facility information
This Pixar film features a dog who believes he is a superhero but is actually an actor
What is Bolt
you would complete a direct connect regardless of membership status in these circumstances
what is surrender pending, deceased, critically injured
These are verified documentations options for paper transfer of registrations
What is a valid adoption agreement, a bill of sale from previous registrant to new owner including microchip number, letter from a licensed vet on their letterhead stating you are the new registrant (Letter must include microchip number), City/County pet license in conjunction with vaccine records.
These are all the Lifetime options available to US residents
What is LPM, LPM+, Welcome home promo, Welcome home enhanced promo, and welcome home ultimate
These are the three spots where you can find if the owner has a membership
What is under inquiry, animals, membership type. under pet recovery, owner, member. under pet recovery, pet information, membership type
This is the name of Lisa Vanderpump's most famous canine friend
A 501c3 requests previous owner information and they have a privacy release.
What is do not release previous owner info unless it is an officer or animal control officer for the purpose of investigations
You can complete a transfer of registration with a flag under this circumstance
What is The customer emails you one of the approved documents either to your email or the mchiptransfer@24petwatch.com email and it is valid.
LPM differences between US and Canada
What is US gets $25 Worth of petco points, and pumpkin wellness club. Canadians get a lifetime tag.
these people can mark a pet as reunited
what is owner, secondary owner and emergency contact
This is the name of a loveable golden retriever who uses a special collar to translate his thoughts in the movie Up
What is Dug