Level Billing
A Budget billing payment plan option that allows the customer to spread the highest usage moths of electric/gas (before tax) invoice amounts to the months when the bill is typically lower.
What is Level Billing.
A program that allows customers to choose a specific date each month that their utility bill will be due.
What is Pick-A-Date
What is the medical fax line number?
what is 1-866-626-5491
Small Business Solutions Program is a ____________ program.
what is Non-Residential
Bill Payment Assistance
What is FINA
When can you cancel?
What is Anytime
Customers can call _________ to set up, modify, or terminate this program.
what is 1-800-ENTERGY
The only equipment that qualifies for a LIF3 code.
What is a Ventilator in continuous use.
focuses on improving the energy efficiency of residential HVAC systems.
What is the Coolsaver A/C Tune Up & HVAC Program
A program that provides money to help individuals with energy bills and other energy- related expenses.
what is LIHEAP (Low Income Home Energy Assistance Program)
what are they going to be charged even if the meter has been off for week?
What is the levelized Bill
What Accounts do not qualify for this program?
what is Accounts that were voluntarily terminated in the last 12 months
or
what is accounts set up on the collective billing program
Customers on _________ also qualify for a LIF3 code
What is Hospice Care
Promotes energy efficiency by offering direct installed measures for customers' homes(insulation, duct sealing, & air sealing)
What is Residential Solutions Program
This Program was created for the LIHEAP group to assist in correctly posting money on a LIHEAP account that had an open DPA.
What is Autosys DPA
Can a utility charge a fee if a customer withdraws from a level billing pan more than once in 12 months?
Yes
The Date reflected on the billing invoice is the _________.
What is the Pick-A-Date due date
Arkansas and Louisiana customers have the same medical emergency program.
False
Promotes the purchase of energy efficient lighting and room A/C products (POP at big box stores)
What is the Lighting & Appliances Program
A program where local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals in crisis.
What is The Power To Care Program
How does the level billing amount get calculated for a customer?
What is the customers actual utility cost over the past 12 months.
Pick a date allows what kind of customers an opportunity to choose a preferred due date for their electric or gas bill?
What is Residential and commercial customers
what should the statement from the doctors office include in order to start the medical emergency set up process?
What is the Entergy Account Number,
The name on the account,
and the name and physical address of the patient.
Provides Energy efficient home upgrades at little to no cost to customers whose household incomes are at or below 200 percent of the 2013 Federal income Eligibility guidelines.
What is the Income Qualified Program
This can either stop the disconnect order or reconnect order on an account that has been disconnected, as long as the _______amount made equals to the amount of the disconnect notice.
What is a Pledge from FINA