HIPAA be like: “If you’re transporting sensitive information, you better treat it like Christmas presents around nosy kids.”
This is what HIPAA requires it to have.
What are two locks?
This Loula tradition happens whenever someone says, “It’s a quick update,” and 47 minutes later everyone is still talking.
What is the team meeting?
In “How the Grinch Stole Christmas,” this specific reason is given for why the Grinch hated Christmas.
What is “his heart was two sizes too small”?
This holiday relapse-prevention tool is used when people take on too much and forget they are one human being, not Santa.
What is self-care?
This Loula team member is most likely to flirt with a married man.
Who is Alisha?
“We can absolutely help you… but only after you sign this paper proving we didn’t trick you, confuse you, or kidnap you.”
What is informed consent?
This is the unofficial Loula love language.
What is acts of service?
This singer has made it VERY clear every December that she doesn’t care about gifts, snow, or stockings — she only wants one specific person for Christmas.
Who is “you”?
This item is both a holiday decoration and a recovery reminder: if you lean on it too hard, it WILL fall over.
What is the Christmas tree?
This Loula team member cannot go anywhere without someone hitting on her.
Who is Wendi?
Peer support be like: You listened, you validated, you used MI skills, you set goals, you did EVERYTHING right…
but according to the universe (and compliance), none of it actually happened unless you do THIS.
What is document it?
This is the Loula famous phrase we say when we don’t know something with Teams or any of our electronic documentation.
What is “Call Kaylynn”?
This classic holiday song tells you to “have a cup of cheer,” even though no one actually knows what that cup contains.
What is ‘A Holly Jolly Christmas’?
This holiday activity uses the same patience required in recovery: taking your time, doing one step at a time, and not throwing everything across the room.
What is wrapping presents?
This team member is most likely to be minding her business, yet somehow everyone assumes she knows the answer.
Who is Stacia?
December teamwork be like: “We’re totally working together!”
Meanwhile the funders, lawyers, and the universe are all in the background screaming:
“NOT WITHOUT THIS.”
What is a Memorandum of Understanding?
This is what Alisha uses in place of a planner — because why write anything down when you have this?
What is Stacia?
This energetic, denim-wearing hero accidentally becomes Santa’s top helper while causing absolute chaos across Orlando.
Who is Ernest P. Worrell?
The star led the Wise Men through uncertainty.
Recovery folks follow THIS when life starts feeling like a Hallmark movie gone wrong.
What is their higher power?
These two people can make you laugh even when you absolutely do NOT want to (it's so annoying).
Who are Kaylynn and Tristian?
Holiday season be like: “We’re bonding!”
Ethics be like: “Not TOO much — THIS boundary still exists.”
What is a dual relationship?
This is Wendi’s biggest Loula pet peeve, guaranteed to make her instantly roll her eyes whenever someone starts it.
What is group texts?
This baked good is famous for being both a holiday gift and a doorstop, depending on who made it.
What is fruitcake?
These items remind us of boundaries in recovery — touch them without permission, and somebody is definitely going to snap.
What are ornaments?
These two Loula team members seem super sweet and innocent at first — quiet, calm, angel energy — until you actually get to know them and realize they’re hilarious, savage, and not innocent at all.
Who are Susan and Rachel?