Product Knowledge
this tight is used for running purposes
what is a speed tight
a consumer name the different reasons on what brought them in the store.
What is listen to learn?
measuring the size for a woman to know the correct fit
what is bra fitting?
collect size clips
what is a do closing procedure?
1X - 3X
what is plus size?
greet the consumer, body language, open ended questions
what is knowing the consumer?
a family has completed shopping and is ready to leave with five plus bags. they're hotel is close by
what is deliev service?
Sally is drinking in the fitting room as she is attending to consumers
what is no food or drink?
high support bra that is flyknit
what is FE/NOM?
offer product, share benefits
what is recommending product?
a woman would like her tights fit a little shorter
what is alteration?
after boxing hangers this goes on the box
what is fedex label?
tight lengths
what is 7/8 , crop, full length?
use displays and style guides , check for fit an feel
what is building a wardrobe?
I am currently working with someone who wants me to walk them through the store and spend time with them for looks. I will need to stay in my zone so I call on an expert
what is a 1:1 experience / passoff?
removing clothes from the fitting room
what is go backs?
three different tights for training
what is epic lux, one lux, and sculpt?
launch fitting room experience, offer bra fittings, understand consumer needs
what is the lounge ethos?
all services offered
what is bra fittings, alterations, deliev and 1:1?
leave rack full of hangers and size clips
what is a don't closing procedure?