Providers
Registration
Encounters
Visit Types
Workflows
100

Clayton Court Provider with the last name Dillman 

Who is Gloria Dillman, APRN II 


100

How many emergency contacts should each patient have?

What is 2 

100

Four items that must be filled out when creating an encounter.

What are contacts, reason for call, documentation and routing. 

100

Sick Patient

What is OV (1) 
100

No available appointments within 7 days of discharge, we should contact.....

Who is the Lead Line 

200

Provider with the first name Cuong Kim 

Who is Dr. Cuong Kim Le 

200

The owner of the insurance policy 

Who is the subscriber 
200

The 5 W's

What is the Who, What, When, Where and Why 

200

A wellness for a patient with Medicare 

What is a Medicare Wellness Visit (280)

200

Messages for patients who are out of medication should be sent as... 

What is a high priority message 

300

LCH provider that sees 12+

Who is Dr. James Belcher 

300

The date we use when the patient cannot remember their effective to date when removing an insurance. 

What is the last date of the previous month 

300
When creating an encounter for a non-established patient who must we use in the Provider Section?

Who is No/Unknown PCP 

300

Patient who has been admitted into the hospital and needs an appointment 

What is a TCM (30)

300

The number we contact when CC triage is not availanle for an urgent symptom...

What is the zone phone 

400

Global Health Fellow 

Who is Dr. Elizabeth Trout 

400

A patient that has Medicaid insurance is considered their own what, regardless of age?

What is their own subscriber 

400

First step in our documentation 

What is .callc

400

Pre-Op/Post Op Clearance

What is an OV Complex (10)

400

Patients with no insurance who are not willing to be self pay should be scheduled at...

What are the LCH offices 

500

Psych provider with the initials SS 

Who is Susan Samerdyke - LCH 

500

A patient is considered their own what if they are 18 years or older. 

What is a guarantor 


500

When a sick patient declines coming into the office but is only requesting advice or medication.

 What is a declined same day sick message 

500

Wellness for a patient 15 years old

What is a >3 Yr Pe 

500

BCBS Insurance plan we do not take

What is Blue Select 

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