General Knowledge
What are the Values of McDonalds?
When was the launching of our Spicy McNuggets?
July 21, 2024
Name the 6 Elements of EOTF
GEL, Table Service, MMB, SOK, My McDonald's Application, Split Counter
What does SOSGC stand for?
Share of System Guest Count
What does GPTW stands for?
Great Place to Work
How many operating restaurants do we have now?
77
What is our current happy meal toy?
Clean Up Period - Nerf
What are the two mechanics of our SOK Incentive?
Category 1: Top 3 most improved SOK % Restaurant compared to last month
Category 2: Top 3 most improved Patch SOK % compared to last month (minimum 4% increase)
What is the formula of SOSGC?
Digital GC / Systemwide GC x 100
What is the Restaurant Number of Hazm Al Markhiya?
84
What is the maximum points our customer can earn in our McDonald’s App?
9,999
What is the target UPT of 6 pcs and 9 pcs Spicy Nuggets Meal?
6pcs Spicy Nuggets Meal - 30 UPT
9pcs Spicy Nuggets Meal - 25 UPT
What is our current Birthday Party Packages?
Party Palooza - 400QR
Fun Fiesta - 600QR
What does RUV stand for?
Rate Ur Visit
What are two upcoming restaurants that we will open?
1. Al Khor Corniche
2. City Center 3
What does POP stand for?
Do we have 4 pcs Spicy Nuggets and 20 pcs. Spicy Nuggets in the market?
4 pcs Spicy Nuggets - None
20 pcs. Spicy Nuggets - Yes
Name at least 5 Sales Building Activities
Vouchers and Coupons
Birthday Party
School Tour
Open Door Program
Tie up
Product Sampling
McCafe Tumblers / Thermo Jug
My McDonald's Redemption
Funday
Large Food Order
Walk in Delivery
What is the new incentive for customers when they completed RUV?
What is the name of the application that we are using for our lobby music?
Naistro Player
How many restaurants has operating McCafe?
63
What is the spiel for sampling and suggestive selling of Spicy Nuggets?
"Hi Ma'am/Sir! We are glad to inform you that our Spicy Chicken Nuggets us back! Would you like to try it in 6pcs or 9pcs meal? It is perfectly paired with your choice of Barbecue Sauce, Sweet and Sour Sauce or Garlic Mayonnaise Sauce."
Name the Guest Journey Experience Steps (In order)
1. Welcome
2. Direct to Self-ordering Kiosk
3. Deliver the Food
4. Present the Coupons
5. Checkback
6. Engagement
7. Farewell
What is the meaning of EAA?
Education Above All
What is our Pathways to Management? Enumerate all.
2. GEL
3. Sr. GEL
4. LSM Coordinator
5. Sr. LSM Coordinator
6. LSM Head Manager
7. LSM Consultant
8. LSM Senior Consultant
9. LSM Manager