LSM Sales Building Workshop

General Knowledge

100

What are the Values of McDonalds?

Integrity, Family, Community, Family, Inclusion

200

How many operating restaurants do we have now?

77

300

What is the maximum points our customer can earn in our McDonald’s App?

9,999

400

What does POP stand for?

Point of Purchase

500

How many restaurants has operating McCafe? 

67

Nabit

100

When was the launching of our Spicy McNuggets?

June 5 - July 17, 2025

200

How much is our Spicy Chicken Burger Ala Carte?

7QR

300

What are the 3 Products of Lotus Biscoff Range?

1. Lotus Biscoff McFlurry

2. Lotus Biscoff Frappe

3. Lotus Biscoff Iced Latte

400

What is the Price & UPT of Lotus Biscoff McFlurry? 

Price - 10QR

UPT - 30

500

When is the launching of Lotus Biscoff Range?

June 21 - September 13, 2025

BD-LSM

100

Name the 6 Elements of EOTF

GEL, Table Service, MMB, SOK, My McDonald's Application, Split Counter

200

What are the two mechanics of our SOK Incentive?

Category 1: Top 3 most improved SOK % Restaurant compared to last month

Category 2: Top 3 most improved Patch SOK % compared to last month (minimum 4% increase)

300

What is our current Birthday Party Packages?

Party Palooza - 400QR

Fun Fiesta - 600QR

400

Name at least 5 Sales Building Activities

Drinks and Dessert Selling

Vouchers and Coupons

Birthday Party

School Tour

Open Door Program

Tie up 

Product Sampling

McCafe Tumblers / Thermo Jug

My McDonald's Redemption

Funday

Large Food Order

Walk in Delivery

500

Name the Guest Journey Experience Steps (In order)

1. Welcome

2. Direct to Self-ordering Kiosk

3. Deliver the Food

4. Present the Coupons

5. Checkback

6. Engagement

7. Farewell

Marketing

100

What does SOSGC stand for?

Share of System Guest Count

200

What is the formula of SOSGC?

Digital GC / Systemwide GC x 100

300

What does RUV stand for?

Rate Ur Visit

400

How many percent our SOSGC Target Marketwide?

25%

500

What is the 2 Winning Criteria Categories of our GMAL Incentive Program?

1. Highest Restaurant SOSGC%

2. Most improved Digital SOSGC% (vs last month)

Current Events

100

What does GPTW stands for?

Great Place to Work

200

What is the Restaurant Number of Hazm Al Markhiya?

84

300

What is upcoming restaurants that we will open?

McDonald's Mshereib Downtown

400

What is the name of the application that we are using for our lobby music?

Naistro Player 

500

What is our Pathways to Management? Enumerate all.

1. Jr. GEL

2. GEL

3. Sr. GEL

4. LSM Coordinator

5. Sr. LSM Coordinator

6. LSM Head Manager

7. LSM Consultant

8. LSM Senior Consultant

9. LSM Manager